Zippy Collateral Processor
Zippy was founded with one mission : to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That's why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience.
Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions.
Responsibilities
The Zippy Collateral Processor plays a crucial role in facilitating the smooth and efficient processing of manufactured home loan applications with a focus on the collateral. Your primary responsibilities will include coordinating community operators selling homes utilizing digital avenues, and collaborating with underwriters and Zippy closers to ensure timely completion of loan files. By leveraging your exceptional organizational skills, attention to detail, and strong communication abilities, you will contribute to the overall success of our loan origination operations and helping our borrowers become home owners!
Document Processing
- Review loan applications and associated community documents for accuracy, completeness, and adherence to company guidelines
- Verify seller information including home title, purchase agreements, payoffs and other seller conditions
- Organize and maintain loan files, ensuring all necessary documentation is included
Digital Interaction
Communicate effectively with communities via digital avenues providing guidance to communities regarding the documentation needed, requirements, and timelinesCommunicate effectively with manufactured housing communities selling homesCommunicate effectively with Zippy team members to quickly align and move files through the application pipelineCompliance and Quality Control
Adhere to all regulatory guidelines, policies, and procedures throughout the loan processing and underwriting processConduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards.Administrative Support
Perform administrative tasks related to loan processing, including data entry, file organization, and recordkeepingUtilize mortgage software and other relevant tools to track and update loan status accuratelyMaintain confidentiality and handle sensitive borrower information with careQualifications :
2-3+ year of experience in consumer lending or mortgage processing or related.6+ months of manufactured housing experience or title document exposure requiredProficiency in Microsoft Office and other software toolsExcellent verbal and written communication skills, with the ability to explain complex concepts to borrowers clearlyStrong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneouslyProficiency in using mortgage software, loan origination systems, and other relevant computer applicationsComfortable working with several technology tools in a digital 100% remote environmentFamiliarity with mortgage industry regulations, guidelines, and compliance requirementsAbility to work independently as well as collaboratively in a fast-paced, deadline-driven environmentCustomer-oriented mindset with a focus on delivering exceptional service to borrowersDesired Mentality :
Passionate about creating better consumer outcomes and solving the affordable housing crisisTeam player that is self-motivated, proactive, task oriented, and solutions-focused (Let's help our borrowers!)Shows the highest level of integrity, intent, ability and results in all endeavors to build trustDesire to work and win in an innovative, fast-paced & committed environmentCommunicative and open to feedback, and willing to give feedback to othersCollaborative and innovative with a strong desire for the entire team to win togetherImportant Applicant Information
While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process.As a participating employer, we will use E-Verify to confirm employment eligibility.Please note that we are currently only hiring candidates who reside in the following states : Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected.Total Rewards
At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work.
Our benefits and perks are always evolving, but here's what we offer right now :
Competitive Compensation : We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.Equity for All : As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.Remote Work : Enjoy the flexibility of working from home in a dynamic, remote-first environment.Comprehensive Health Coverage : We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.Flexible Spending Accounts : Take advantage of medical & dependent care FSAs to help manage your expenses.Training & Licensing Support : We invest in your professional growth with resources for training and licensing.Paid Time Off : We offer generous PTOand we encourage you to use it!Wellbeing Programs : Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.Parental Leave : We provide paid parental leave to support you and your growing family.No Meeting Wednesdays : Enjoy a mid-week break from meetings to focus and recharge.Vibrant Slack Community : Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.Career Growth : We believe in promoting from within, offering you opportunities to grow your career with us.Beyond the tangible benefits :
Core Values : At the heart of everything we do are our core values : Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule . These values guide our decisions, shape our culture, and inspire us to achieve our best every day.Join a Growing Team : Be part of a dynamic team at a pivotal moment in Zippy's growth, where every contribution makes a significant impact.Innovative Work : Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution.Supportive Culture : You'll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging.Diversity & Inclusion : We're committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring