Technical Solutions Consultant

Summary :

The Integrity & Support Operations (ISO) team at Meta plays a crucial role in assisting Meta's advertisers by delivering scalable services and operations. Our team blends profound product expertise with proficient operational and analytical skills to develop solutions that cater to the needs of millions of advertisers across a broad portfolio of complex products. Within the GSO organization, the Technical Solutions Consultant team specializes in supporting our advertising products. We are a group of innovative problem solvers dedicated to optimizing the utilization of our products by businesses. Our motivation is rooted in our passion for technology and our commitment to driving impact for our advertisers.As a Technical Solutions Consultant, you will serve as the primary technical liaison for both our clients and internal stakeholders. Your mission will be to acquire in-depth knowledge of our advertising solutions, advise clients on best practices, and swiftly address any technical challenges that arise. Additionally, you will contribute to the development of tools, the automation of services and operations, and the facilitation of internal and external education on Meta's marketing solutions. We are seeking individuals who are naturally inquisitive, comfortable navigating uncertain situations, and adept at devising innovative solutions to meet client requirements.

Required Skills :

Technical Solutions Consultant Responsibilities :

Develop a comprehensive understanding of Meta's monetization products, encompassing signals, measurement, and ads delivery, and offer advisory support to clients and partners regarding best practices

Resolve technical issues stemming from our client's usage of Meta's advertising solutions

Work closely with cross-functional Product and Engineering teams in the go-to-market (GTM) process of launching new products and supporting existing ones

Discover opportunities for enhancing and streamlining workflows through optimization and automation across entire support funnel

Minimum Qualifications :

Minimum Qualifications :

BA / BS in Computer Science, Engineering, Digital Marketing, or related degree

3+ years of experience in the digital advertising or technology industries, along with a comprehensive understanding of the advertising technology landscape

Proficient in troubleshooting advertising technologies, including but not limited to pixels, ad servers, auctions, and delivery systems

Experience working with web technologies such as : APIs, HTML, CSS, JavaScript and HTTP

Proficiency in SQL

Experience in client-facing roles, effectively communicating technical concepts and solutions to non-technical individuals or groups

Preferred Qualifications :

Preferred Qualifications :

• Prior experience with technical troubleshooting in AdTech preferred

Public Compensation :

$35.58 / hour to $109,000 / year + bonus + equity + benefits

Industry : Internet

Equal Opportunity :

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.