IT Manager

IT Manager

Job Category : Administrative

Requisition Number : ITMAN001412

Location : Texas, Deer Park, TX 77536, USA

Description

Basic Duties And Responsibilities

• Develop and manage IT projects, as necessary, to provide business solutions that support the strategic objectives defined by steering committee.
• Collaborate with other ITC departments in providing solutions to facilitate improved efficiencies related to technology, wherever possible.
• Research and suggest enhancements in all areas of IT responsibility to meet changing business needs, and to improve system availability and reliability.
• Communicate relevant IT related information to the senior management steering committee, participate in management planning meetings, and respond and act on senior management direction.
• Coordinate and supervise IT support initiatives for core business applications, network infrastructure, and telephone equipment.
• Manage all IT help desk related activities and prioritize the workload of an internal and external team of network administrators and business systems analysts.
• Interact with internal and external customers, at all levels, to help resolve IT related issues in a timely manner.
• Oversee daily user support and troubleshooting associated with JD Edwards OneWorld / EnterpriseOne and additional business application software systems.
• Oversee the administration and maintenance of the IT infrastructure, including network security, and assist in the planning and implementation of major modifications to the infrastructure.
• Oversee the maintenance of data backup systems, archiving, and disaster recovery.
• Develop and maintain all IT related policies and procedures.
• Oversee all changes and upgrades to the ITC telephone equipment.
• Manage the purchase of all software, hardware, and other IT related supplies and services.
• Maintain effective communication with the user community and serve as the main point of contact on all IT related matters.
• Oversees SOX compliance for IT related activities

Skills & Qualifications

Equal Opportunity Employer