Expert Support SpecialistVirtualVocations • Baltimore, Maryland, United States
Expert Support Specialist
VirtualVocations • Baltimore, Maryland, United States
3 days ago
Job type
- Full-time
Job description
A company is looking for a Tier 3 Expert Support Specialist.
Key Responsibilities
Provide escalation and resolution for complex IT issues
Develop automation scripts and analytics using Power BI
Manage endpoints and perform senior-level diagnostics across systems and applications
Required Qualifications, Training, and Education
Bachelor's degree in IT, Computer Science, or related field
Microsoft Certified : Power Platform (Power BI Data Analyst)
Microsoft Certified : Windows Server / Active Directory
ITIL Intermediate or Expert Certification
CompTIA Security+ or CASP+ certification
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Support Specialist • Baltimore, Maryland, United States
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