Founding Operator

Founding Operator

Compensation : $90,000 - $130,000

Location : San Francisco, CA (In-person) Employment Type : Full-time

Make Meaningful Moments Happen We are an AI-powered platform building the future of in-person connection. Our software handles the complexity of planning corporate eventsfrom executive offsites to global conferencesmaking it easier for teams to meet up in real life. We've already planned events for world-class companies like Google and Amazon, and we're just getting started.

The Role This is a zero-to-one operations role. You will take messy, fast-moving workflows and turn them into systems that are simple, teachable, and scalablewithout losing the human care that defines us. You'll sit at the intersection of ops, product, dev, and customers, helping us move faster and cleaner as we grow.

What You'll Do

• Event Ownership (80%) : Manage the end-to-end ops flow for multiple events simultaneously. You'll be the point person for prioritizing urgent issues and maintaining on-brand verbal and written communication with clients.
• Scalable Infrastructure (20%) : Partner with engineering to translate customer feedback into product requirements (Linear / Jira). You will turn "tribal knowledge" into playbooks, onboarding docs, and templates that anyone can use.
• Process Evolution : Continuously identify what should be simplified, automated, or eliminated. You'll be building the systems that the rest of the company will eventually run.