Garden Shop Manager

SUMMARY

Mahoney's is a family-owned and operated independent garden center with 7 retail locations in the Greater Boston Area and Cape Cod. For over 60 years, we have taken pride in offering the highest selection of quality plants, yard products, and gardening accessories - with outstanding customer service to match!

We employ customer-driven people that are dedicated to creating a refreshing and helpful shopping experience. For our employees, we offer a fun, fast-paced, and challenging workplace with the opportunity for growth. We are committed to maintaining a work environment that encourages trust, hard work, efficiency, self-motivation, initiative, continuous improvement, and teamwork. We provide an opportunity for personal and professional growth and a great employee discount , as well!

OBJECTIVE

The Garden Shop Manager is responsible for maintaining the quality and appearance of all Garden Shop products, merchandise and displays in accordance with company standards. The continual assessment, evaluation and placement of the inventory is required to improve customer experience, increase store sales and support the General Manager with product replenishment recommendations as needed. The Garden Shop Manager will also be responsible for supporting the store team in the effective and efficient movement of inventory as well as providing exceptional customer service across the store including front-end operations and POS functionality.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Coordinate inventory needs with General Manager and Operations Manager to efficiently and effectively receive product, execute displays and conduct floor moves related to the department
• Build employee and customer relationships through routine interactions and the transfer of specific product knowledge and usage to answer questions and inquires
• Manage and maintain the volume, health and appearance of inventory for all department products in accordance with company standards
• Routinely communicate department trends and recommendations to the General Manager to help make informed purchase and product replenishment orders
• Effectively utilize the space of the department to produce improved displays and make recommended floor moves and product placement ideas to the Merchandising team and company Buyers
• Develop and communicate department specific directives to associates to ensure the movement and display of department specific inventory in an effective and timely manner
• Support associates in the movement of department specific inventory through the unloading of trucks and efficient movement of department specific inventory
• Maintain and communicate all administrative tasks and documentation as needed
• Assist the Merchandising team and other Department Managers with special tasks and functions as directed by store and company management including the efficient usage of the POS system

COMPETENCIES

PREFERRED EDUCATION AND EXPERIENCE

Minimum of 3 years of progressive responsibility in retail store operations. Work or personal experience in the horticultural or gardening fields preferred. Demonstrated project management skills with the ability to hold self and others accountable for high-quality, timely and effective results. Working knowledge of Microsoft Office Suite, including Excel and Outlook required.

WORK ENVIRONMENT

This job operates in an active retail store environment. This job may be either indoors or outdoors or both.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

This position requires frequent standing, walking, climbing, stooping, kneeling, crouching and / or crawling. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

POSITION TYPE / EXPECTED HOURS OF WORK

Flexible hours. Days and hours of work vary by schedule and season. Must be available to work evenings, weekends, and holidays.

EEO STATEMENT

Mahoney's provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

You will be subject to a background check