IT Engineer

12 month contract, extension possible not guaranteed. Must be authorized to work for the US for any employer no sponsorship needed. Role is located in Huntington Beach, CA on-site.

Job Summary :

We are seeking a highly skilled IT Engineer to provide Tier 2 / 3 service for a modern, cloud-first environment. The ideal candidate will have strong expertise in Azure, Microsoft 365, macOS, and Windows, with hands-on experience managing devices through Intune and Kandji. This role requires a proactive problem-solver who can handle complex technical issues, optimize system performance, and ensure a seamless user experience across platforms.

Key Responsibilities :

• Provide Tier 2 / 3 technical support for end-user devices and enterprise applications.
• Manage and maintain Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive).
• Administer and configure MDM solutions : - Intune for Windows devices. - Kandji for macOS devices.
• Troubleshoot and resolve advanced issues related to : - macOS (85% of endpoints). - Windows (15% of endpoints).
• Implement and enforce security policies, compliance standards, and device configurations.
• Collaborate with Tier 1 support and escalate complex issues as needed.
• Monitor system health and performance; recommend improvements.
• Change management with identity and access management (Azure AD / Entra).
• Document processes, configurations, and troubleshooting steps.

Qualifications :

Preferred Qualifications :

Soft Skills & Cultural Fit :