Customer Service Specialist

Customer Service Specialist - Join a Leading Federal Contract Team

Are you a customer service professional with strong communication skills and a passion for problem-solving? We're seeking a Customer Service Specialist in East Aurora, NY , to support one of the nation's largest federal contracts. This is a direct hire opportunity with excellent pay, bonus potential, and a flexible schedule after training.

• Please note, this is an in-office position. Candidates MUST be within commuting distance of East Aurora, NY

Pay : $17.20-$17.75 / hour + monthly bonuses (average $3,000 / month commission potential)

Schedule : Training Schedule :

Monday-Thursday, 8 : 00 AM-5 : 00 PM

Friday, 8 : 00 AM-4 : 30 PM

Post-Training Schedule (flexible) :

Monday-Thursday, 8 : 00 AM-9 : 00 PM

Must work two evenings until 9 : 00 PM per week; choose your 8 hours within these times

What You'll Do

Why You'll Love This Role

Enjoy a supportive and professional work environment along with comprehensive benefits , including health, dental, and vision insurance, 401(k) with company match, paid time off, paid training, paid holidays, referral bonuses, disability and life insurance, and access to an employee assistance program. You'll also benefit from a flexible schedule, steady work hours, and significant bonus opportunities (average of $3,000 / month in commission potential).

What You'll Bring

Ready to take the next step in your customer service career with a stable and rewarding opportunity?

Click Apply Now to join a team that values your skills and offers long-term career growth!

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

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About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees / Contractors at https : / / smgroupna.com / privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message / data rates may apply. Reply STOP to cancel or HELP for help.