Lead Custodian

Lead Custodian

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Adhere to guest service requirement listed above

Adhere to standards and operating procedures as outlined in the Belterra Park EVS Manual.

Maintain an inspection program for all EVS responsible areas.

Maintain the approved preventative maintenance program on all equipment.

Be familiar with and ensure safe and proper use of all equipment and chemicals.

Maintain a safety program to ensure all Team Members have a safe work environment.

Control supplies and inventory in the department. Frequently update yourself on new products and materials for continuous operational improvement.

Ensure all Team Members are properly trained to their assigned task.

Conduct inspections on all gaming and non-gaming EVS areas daily.

Fill all reasonable guest requests or place guest in contact with appropriate person for assistance.

Must maintain the strictest confidence of any and all confidential and proprietary information disclosed by a Belterra Park entity or by a guest of Belterra Park.

Trains EVS team members

Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.

Attends all regular departmental meetings as well as other related meetings.

Completes necessary reports in a timely manner to meet deadlines.

Must be able to work flexible hours including evenings, weekends, and holidays.

Able to operate small cleaning equipments such as extractors, auto scrubbers, buffers and overhead lifts

Clean restrooms. mirrors, sinks, counter tops, cigarette urns and toilets

Empty trash bins and pick up loose papers from floors, sinks and counter tops as well as sweep and mop floors.

Remove all trash to exterior trash points

Replace toilet tissue and refill paper towel dispensers

Clean and polish all furniture, marble, brass, brass floor plates, and entrance door brass and kick door brass plates

Clean brass, lighting, walls and carpeting

Clean and dust all lighting and lampshades

Vacuum flooring, clean windows, clean window ledges and clean team member restaurant floors, and sanitizes all guest and team member areas

Respond to reasonable guest requests or place guest in contact with appropriate person for assistance

This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty

Perform other duties assigned by the department Manager

Ability to work flexible shifts and days of the week including holidays

Qualifications

Required Knowledge and Skills :

Training and Problem Solving Skills

Must have excellent interpersonal skills

Must have excellent organizational skills

Strong guest service skills

Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations.

Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal.

Highly organized and detail oriented.

Uses time efficiently and effectively to manage priorities.

Deals with simple and complex concepts effectively.

Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.

Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service.

Ability to share or divide attention among several ongoing activities, projects, or assignments.

Required Education and Work Experience :

High school diploma or certificate from Educational Institute

One (2) to two (2) years experience as an EVS Lead or Supervisor

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.