DoormanConcierge

Stratton Amenities is a full-service concierge solution providing luxury hotel-style services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates residents and clients.

We are seeking engaging observant friendly and highly professional individuals to serve as Doormen for our luxury residential high-rise in Austin Texas . The ideal candidate is passionate about hospitality guest interaction and creating a warm welcome at every arrival.

We offer a fun work environment competitive pay and exciting rewards based on performance and accomplishments.

Shifts : Part-Time / Full-Time

Position Requirements

Excellent verbal communication skills

Strong situational awareness and problem-solving abilities

Takes pride and ownership in the position and property

Ability to respond promptly and courteously to residents and guests needs

Minimum two years of hospitality customer service or front-facing service experience

Outstanding interpersonal skills and a naturally welcoming demeanor

Organized proactive productive and self-motivated with a positive attitude

Neat polished and professionally groomed appearance

Ability to think clearly remain composed and make quick decisions under pressure

Main Responsibilities

Warmly greet and open doors for residents guests and visitors

Provide a seamless arrival and departure experience offering assistance with bags packages umbrellas and curbside needs

Maintain a strong presence at the front entry and ensure the lobby entrance remains clean orderly and welcoming

Monitor front entry activity to support resident safety and building security

Manage vehicle and pedestrian flow at the front drive; assist with rideshare deliveries and authorized vendor access

Communicate professionally in person and via radio or phone

Coordinate with the concierge and management team to support building operations

Assist with package handling and deliveries as needed

Provide directions local information and general assistance with a polished guest-focused demeanor

Maintain confidentiality and uphold all building standards

Must be able to work a flexible schedule including nights weekends and holidays

Able to work outdoors in heat and cold weather

Experience Requirements

Background in hospitality customer service luxury retail or related front-facing roles

Proven experience delivering exceptional guest service

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Key Skills

Restaurant Experience,Porter Experience,Customer Service,Hotel Experience,Organizational skills,Hospitality Experience,Bartending,Guest Relations Experience,Guest Services,Security,Baking,Word Processing

Employment Type : Full Time

Experience : years

Vacancy : 1