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Care Coordinator / Liaison - Home Care

Care Coordinator / Liaison - Home Care

Visiting AngelsScottsdale, AZ, US
23 days ago
Job type
  • Full-time
Job description

Job Description

About Visiting Angels

Visiting Angels is a private duty, non-medical home care agency dedicated to helping seniors live safely and comfortably at home. We specialize in personalized, private pay care , offering families trusted support and peace of mind.

We’re growing and looking for a Care Coordinator / Liaison with proven private pay home care experience to help expand our presence throughout the Greater Phoenix area .

Position Summary :

The Care Coordinator / Liaison serves as the face of Visiting Angels —conducting client consultations, developing individualized care plans, and fostering referral relationships within the community. This role requires a motivated, relationship-driven professional who understands the business side of private pay home care and is comfortable closing consultations with confidence and compassion.

Key Responsibilities :

  • Conduct in-home care consultations and assessments for prospective clients and families
  • Create and implement customized private pay care plans tailored to client needs
  • Drive referral growth and community partnerships with hospitals, senior living communities, home health agencies, and social workers
  • Execute marketing and outreach strategies to build brand awareness and increase inquiries
  • Maintain ongoing client relationships through follow-ups and quality assurance visits
  • Collaborate with caregivers and the office team to ensure consistent service excellence

Required Qualifications :

  • Minimum 2–3 years of experience in private pay home care or private duty services (required)
  • Proven success in care coordination, client intake, or community liaison roles within home care, home health, or hospice
  • Strong understanding of non-medical home care operations, service agreements, and family dynamics
  • Excellent communication, presentation, and follow-up skills
  • Valid driver’s license and reliable transportation (local travel required
  • Preferred Skills :

  • Experience conducting in-home assessments and closing consultations
  • Established connections with referral partners in the Greater Phoenix area
  • Working knowledge of CRM or home care software (AxisCare, ClearCare, or similar)
  • What We Offer :

  • Competitive base salary + monthly performance bonuses
  • Monthly stipend for mileage and travel expenses
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Supportive, team-oriented culture with growth opportunities
  • Monday–Friday role with flexibility for occasional after-hours client needs
  • Join Our Team

    If you have private pay home care experience and thrive in a client-facing, relationship-driven role , we’d love to meet you. Help families find trusted care, grow meaningful community partnerships, and make an impact every single day.

    Apply today and become part of the Visiting Angels family!

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    Care • Scottsdale, AZ, US