Job Description
Job Description
Why Work at Apple FCU
- Recognized as a USA Top Workplace (2025) and Top Workplace by The Washington Post (2024)
- Collaborative, welcoming environment with forward-thinking leadership
- Competitive, comprehensive benefits package, including :
Medical, dental and vision coverage
401(k) with employer matchPaid time off and 11 paid federal holidaysPaid volunteer time to give backTuition reimbursement and ongoing training opportunitiesAnnual TEAM Bonus planJob Summary :
Under general supervision, but following established policies and procedures, is responsible for originating and
processing fixed rate home equity loans, home equity lines of credit, and fixed rate, conforming and non-
conforming first trust mortgage loan applications. Performs related file maintenance. Coordinates processing,
closing and disbursement of mortgage loans. Works closely with Branch Staff, Mortgage
Processor / Underwriter, Mortgage Servicer, Home Equity Processor / Underwriter, and Credit Committee.
Performs duties and responsibilities in accordance with The Apple Way principles of Team Up, Serve with
Purpose, Challenge Yourself and Own It. Remains cognizant of and adheres to credit union policies and
procedures, and regulations pertaining to the Bank Secrecy Act. Understands the goals set by management and
assists in meeting those goals. Accepts and performs assignments varying in size and scope, as well as other
duties assigned by the Home Equity Mortgage Manager, Mortgage Operations Manager and AVP / VP of
Mortgage Lending.
Essential Functions & Responsibilities :
Process home equity loan and line of credit mortgage applications and fixed rate, conforming and non-conforming first trust mortgage loan applications originated through MortgageBot (online application software) by members of Apple Federal Credit Union and Apple FCU Mortgage Loan Originators. Processing activities include but are not limited to verifying income, employment, assets, down payments, debts and property values to calculate debt to income ratios and loan to value. Reviews the credit report, appraisal, preliminary title report and all other required loan documentation. Resolves all title issues including but not limited to vesting issues, liens, judgments, undisclosed liens and re-conveyances. Resolves appraisal issues and disputes while ensuring collateral meets the requirements of the product and Apple Federal Credit Union’s guidelines. Processes subordination agreements. Ensures that all applications are complete, including preparation and issuance of required disclosures within compliance timelines. Submits loans through Freddie Mac Loan Prospector automated underwriting system and / or to Apple FCU underwriters. Orders private mortgage insurance, appraisal, HVE or AVM, final inspections, title commitment, flood certification, VOE, VOM and all other required documentation to process the mortgage loan. Maintains accurate data in the loan origination system at all times. Ensures all HMDA data is completed and accurate on all loans files prior to submission to underwriting. Maintains tracking reports on each loan to refer to in weekly review of all Home Equity applications in the pipeline to confirm that each loan is processed in a timely manner.Key responsibilities of this position include consulting with members / assisting originators in person, by mail and over the phone to ensure the correct mortgage product is chosen and in the best interest of the member and the Credit Union. This qualifies the employee as a Mortgage Loan Originator (MLO) under the Secure and Fair Enforcement for Mortgage Licensing (SAFE Act).Maintains a professional and courteous relationship with all members and vendors to ensure timely processing of all applications. Works with the AFCU Home Advisor Agents and their representatives to ensure the timely processing of all Home Advisor purchase loans.Reviews all loans in accordance with Apple Federal Credit Union, FHLMC and NCUA guidelines and regulations. Preliminarily approves mortgage loans according to Freddie Mac Loan Prospector findings of “Accept”. Reviews and obtains all requirements on the Freddie Mac Loan Prospector finding report and checklist. Ensuring all requirements per the finding are met and the loan meets all requirements for the loan product per Freddie Mac, Private Mortgage Insurance Company, Apple FCU and the NCUA guidelines and / or regulations. Preliminary approval of mortgage loans includes review of but not limited to : calculation of debt and LTV ratios, reviewing mortgage credit report, property appraisal, condominium questionnaire and budget, flood certification, income, asset, private mortgage insurance, title commitments, surveys, termite inspections and all other required loan documentation.Prepares files for submission to the Mortgage Underwriter for preliminary / final approval. Obtains all conditions from Member(s), Realtor, Title Company, Attorney, Private Mortgage Insurance Company or other source.Coordinates and prepares pre-closing documentation. Working with realtors, title companies and / or attorneys in conjunction with the closing process and documents. Performs all loan file maintenance. Assists the Mortgage Servicing Specialist with servicing file set up (as needed).Assists and / or provides back up for other processors in the event of vacations / illness when needed.Helps train staff members with mortgage loan origination, processing and answers general questions with regard to mortgage loans. Reviews mortgage loan policies and procedures on an ongoing basis and recommends improvements to managementKnowledge and Skills :
Experience : Minimum three years mortgage processing experience. Previous credit training required. Knowledge of mortgage loan products and features required.
Education : HS degree or equivalent. Obtain and maintain a valid license number through the NMLS as required by the SAFE Act.
Interpersonal Skills : Excellent interpersonal skills.
Other Skills : Analytical ability to conduct preliminary analysis of an applicant’s financial condition. Excellent analytical skills and attention to detail. Excellent written and telephone skills. P.C. proficient including : MS Windows, MS Office Suite (Word, Excel), and mortgage LOS software.
Physical Requirements : Ability to use standard office equipment, including, but not limited to : PC, fax, copier, telephone, postage machine, etc.
Work Environment : Ability to function in a financial institution environment.
Schedule : Hybrid
Location : Fairfax, VA
Apple Federal Credit Union values, encourages, and implements diversity in the workplace.
As an equal opportunity employer, Apple Federal Credit Union does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
All selected candidates will be subject to credit and background checks to determine employment eligibility.