Branch Efficiency Specialist

A company is looking for a Branch Efficiency Specialist.

Key Responsibilities

Manage scheduling and calendar for installation and inspection appointments, ensuring optimal resource allocation

Collaborate with teams to identify and implement improvements in customer journey and operational efficiency

Document customer interactions and resolve escalated project challenges in partnership with stakeholders

Required Qualifications

High school diploma or equivalent; Bachelor's degree preferred

Minimum of 2 years of project administration or field construction experience

Experience in customer communication functions, including call center expertise

Ability to create dashboards and reports using relevant software

Strong leadership or management skills with a high level of organization