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Director of Incident Learning & Resolution

Director of Incident Learning & Resolution

SOLV EnergyDes Moines, IA, US
1 day ago
Job type
  • Full-time
Job description

Director Of Incident Learning & Resolution

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Director of Incident Learning & Resolution plays a critical role in transforming safety and quality events into actionable insights that strengthen SOLV's culture, systems, and operational resilience. This position leads high-level investigations for SIF and pSIF events, facilitates root cause analysis (RCA), oversee corrective and preventive action (CAPA) execution, and ensures learnings are embedded across business units. It also manages nonconformance tracking and resolution, ensuring that deviations from standards are addressed with rigor and transparency and that systemic improvements are captured through Standardized Work Instructions (SWIs). Acting as a strategic partner to Business Unit Safety Directors and a key resource to field leadership, this role ensures that SOLV's safety culture is reflected in how incidents and nonconformances are understood, addressed, and prevented, reinforcing transparency, accountability, and continuous improvement.

Position Responsibilities and Duties :

  • Lead and facilitate high-quality RCA processes for SIF / pSIF events. Ensuring investigations are timely, thorough, and culturally aligned. Support learning teams where appropriate.
  • Develop, assign, and track CAPA plans. Validate effectiveness and ensure sustainable closure. Collaborate with safety and quality teams to translate CAPA outcomes into Standardized Work Instructions (SWIs) that reinforce expectations, reduce variability, and support long-term adoption. Maintain centralized dashboards for CAPA and SWI deployment.
  • Oversee identification, documentation, and resolution of safety-related nonconformances. Partner with Quality and Compliance to ensure systemic issues are addressed and learnings are shared.
  • Serve as a key resource for incident and nonconformance reporting within Sunscreen. Coach safety team members on data entry, troubleshooting, and quality standards.
  • Partner with Training & Competency and Safety Integration teams to embed incident and nonconformance learnings into onboarding, refreshers, SOPs and SWIs.
  • Function as a strategic support partner to Regional Safety Directors. Conduct site visits, mentor safety staff, and share learnings across BU lines. Support readiness at new or challenged projects.
  • Champion SOLV's safety culture through transparent incident response and nonconformance resolution. Reinforce values through coaching, communication, and follow-through.
  • Identify trends, gaps, and system breakdowns. Collaborate with safety leadership to drive improvements across programs, tools, and processes.

Objectives or Goals to Measure Performance :

  • Connect - Share incident and nonconformance insights across regions and business units to reduce repeat events and increase impact.
  • Support - Partner with consultants and internal teams for cultural reviews, RCA facilitation, and nonconformance audits.
  • Align - Ensure CAPA and nonconformance actions align with corporate expectations and regional deployment.
  • Enhance - Participate in field visits to reinforce strategic programs and validate CAPA / nonconformance effectiveness.
  • Guide - Collaborate with safety systems, compliance, and training teams to roll out aligned processes.
  • Minimum Skills or Experience Requirements :

  • 10+ years of safety leadership experience, including field and programmatic responsibilities.
  • Expertise in RCA methodologies (e.g., 5-WHY, Fishbone, TapRoot, and Learning Teams), preferred.
  • Strong background in incident investigation, nonconformance management, and safety leadership development.
  • Familiarity with safety management systems and CAPA / nonconformance tracking tools.
  • Ability to work across functional boundaries and influence without direct authority.
  • Deep commitment to cultural transformation and safety excellence.
  • Safety certification as CSP, GSP, ASP, CHST, CUSP, CESCP, CIH, CCQM preferred.
  • Physical Demands and Environmental Conditions :

  • Requires regular travel across the US, travel approximately 50%.
  • Occasional exposure to dust and fumes, electric shock, radiation, toxic / caustic chemicals.
  • Requires frequent stooping / bending / crouching, reaching, handling, finger dexterity, sitting, standing, walking, and lifting 20 or more lbs.
  • Constant finger dexterity and ability to see details at close range and at a distance, hear, and talk, and possess depth perception.
  • Occasional climbing and carrying, proximity to moving mechanical parts, working in high exposed places.
  • The noise intensity level is high.
  • SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.

    Benefits :

    Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.

    Compensation Range : $145,857.00 - $193,990.00

    Pay Rate Type : Salary

    SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.

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