Deli Associate

Job Description

Job Description

Description :

• IT’S ALL ABOUT THE JOB -

A.K.A. YOUR JOB DESCRIPTION

JOB TITLE : Deli Service Associate EFFECTIVE DATE : 10 / 14 / 2022

DEPARTMENT : Prepared Food FLSA STATUS : Nonexempt

REPORTS TO : General Manager / Deli Manager TYPE : Full-Time or Part-Time

WHO ARE WE?

The Woodstock Farmers’ Market is the area’s premier year-round, fresh food-focused grocery store. We are committed to creating and selling the best products sourced locally and globally, ethically, and sustainably. We hire only the most service-oriented people who appreciate a fun, fair, drama-free workplace, and share our CORE VALUES :

IN SUMMARY

The Deli Service department is one of the major faces of the Market—staff has direct contact with our guests all day long, every day. The department’s primary objective is to provide outstanding service for our prepared food, bakery and coffee items. Our second primary objective is to merchandise our prepared foods, bakery and coffee items with WFM style. And our third objective is to perform both great service and great merchandising with a team-oriented approach and a positive attitude and spirit each and every day.

OF UTMOST IMPORTANCE!

As is more often than not the case, keep in mind that "of utmost importance” describes the general nature and level of work performed in your job. They should not be construed as an exhaustive listing of all job duties and responsibilities by employees so classified.

OF COURSE THERE ARE OTHER RESPONSIBILITIES

Requires work with others in a group or team, external customers, face-to-face discussions with individuals or teams.

WHAT YOU’LL NEED TO SUCCEED

BE CALM UNDER PRESSURE

Make great food fast and / or place orders with vendors effectively and efficiently | Focus on the issue at hand | Provide staff and guests with great service | Make multiple decisions in the heat of the moment | Resolve conflicts with diplomacy

BE COLLABORATIVE

Appreciate other’s ideas | Enjoy listening and engaging with others in order to make final decisions | Put team before self | Work successfully within a team | Must understand the total Market picture : Service is what we do and without great service we are nothing |Must work directly in step and harmony with guest's desire and directly with store staff and supervisor.

BE FAST

Quick thinking in a fast-paced environment |Love a high-volume buzzing work environment

BE A STRONG COMMUNICATOR

Listen more, talk less | Seek first to understand | Clearly articulate and set directions | Catch others “doing it right” | Give positive and constructive feedback | Turn difficult conversations into a “win” for the Market

BE ORGANIZED AND DETAIL ORIENTED

Prioritize projects and keep them moving forward | Make small things count | Catch errors and / or mistakes early on | Triple check your work | Observe, ask questions

BE AN OUTSTANDING MODEL FOR SANITATION

Maintain highest standards of cleanliness and sanitation in kitchen and storage areas?| Run a clean, tidy and safe work environment | Be extremely sensitive about cleaning and food safety issues in all areas

BE A GENUINE LOVER OF GREAT FOOD

Enjoy making great Market-style food and / or merchandising great Market-style food | Have an eye for and create beautiful displays | Make great decisions regarding quality

BE AN EXCELLENT PROVIDER OF SERVICE

Have a genuine love of providing great service to others | actively look for ways to help others while enjoying it

WHAT YOU’LL NEED TO DO BE ABLE TO DO – with or without an accommodation

Frequently raise or lower objects up to 40 pounds from one level to another regularly |Remain on feet in upright position for continuous periods of time |Walk throughout store, including to other buildings and outdoor areas | Exerting force on a regular basis so object is moved to or from team member | Carrying objects up to 40 pounds on a regular basis | Grasping and / or picking up objects | Regularly reaching for objects | Bending forward by bending at waist or bending legs and spine

WHAT THE WORK ENVIRONMENT IS LIKE

It is tight! Not quite being packed in like sardines, but pretty close sometimes. It may be necessary to step outside depending on the task at hand or walk between buildings. Be prepared for all weather conditions. That means from time to time you will need a raincoat, warm outerwear, boots, and an appreciation of Vermont’s beautiful and changing weather!

MAINTAINING A CLEAN & SANITARY WORK ENVIRONMENT

Follow all safety and health protocols | Housekeeping is important | Tidy up your workspace regularly | Wipe down frequently touched surfaces | Pick up items on the floor that could be trip / fall hazards.

MORE ABOUT YOUR JOB DESCRIPTION

It is not a contract of employment | Employment remains at will | Performing all or some of the job to expectation is not a promise or guarantee of continued employment |Any responsibilities can be temporarily or permanently changed or modified at any time in the Market’s sole discretion, with or without prior notice to our staff | Changes may be made with or without being in writing | Employees may be required to perform other jobs for The Market even if not within this job or this department | This describes the general nature and level of work performed in this job | Understand this should not be construed as an exhaustive listing of all job duties and responsibilities of employees so classified.

Requirements :

WHAT’S IMPORTANT TO HAVE

Must be 16 or older

1 – 2 years’ work experience in retail or food is helpful, but not required

Must love coffee!

WHAT’S NICE TO HAVE

Coffee / barista skills are a huge plus!