Manufacturing Training and development Manager

About The Goodkind Co

Founded in 2010 and based in the Austin area, Goodkind is a leading manufacturer of clean and green personal care and beauty products. Goodkind specializes in natural deodorant, skincare, and facial care products. The company has a wealth of experience in the formulation of these products and can develop according to a variety of guidelines from consumer organizations such as Ecocert to EWG, to retailers such as Credo or Sephora.

Goodkind is a certified B Corporation. As such, we balance purpose and profit, considering the impact of decisions across associates, customers, suppliers, community, and the environment. Goodkind believes by following this central multi-stakeholder approach, we are creating optimal value for each stakeholder while leaving the world a better place.

About the role

Reporting to the Senior Director, Operational Excellence, the Training Manager is responsible for the identification, development, and implementation of technical training needs within our manufacturing plant. You must be able to develop and conduct training required for new and existing employees and contractors with respect to general compliance, standard work, procedures, and task related activities. You will be required to perform ongoing assessment of current curricula for appropriateness of training types and content. You will be required to facilitate plant wide programs such as new employee orientation. Responsible for the site technical training programs with an emphasis on the manufacturing and warehouse areas.

The Training Manager will lead the expansion of our new training and development division. The ideal candidate will possess an entrepreneurial spirit and oversee the creation and implementation of training courses and programs designed to enhance employee and business performance. Key responsibilities include assessing training needs, designing and managing effective training programs, and evaluating their outcomes. The Training Manager will collaborate closely with various departments and subject matter experts to ensure that our training initiatives align with the company's strategic goals and our commitment to an excellent organization.

What you'll do

• Manager/Leader Competencies:
• Vision: Communication and Business Innovation
• Talent and Teams: Talent Management and Teamwork
• Results: Play to Win
• Character: High drive and sense of urgency
• Mechanical Aptitude, communication skills

Key Responsibilities:

Training Needs Assessment: Creatively conduct comprehensive assessments to identify and plan the training and development needs of our employees. Collaborate with department heads and organizational leaders to determine learning needs of our employees and revenue generating opportunities.

Training Program Design and Development: Design and develop effective training courses and programs that address the needs of our customers. Work with internal associates and external vendors to create curriculum, to include participant and facilitator guides, job aids/materials, delivery methods and other educational content. Incorporate blended training modalities, such as instructor-led, e-learning, workshops, simulations, and on-the-job training. Edit and update content on a regular cadence.

Implementation and Delivery: Ensure content and delivery aligns with company goals and meets CE standards set forth. Oversee the implementation of training programs, ensuring they are delivered effectively and efficiently. Organize and deliver training sessions, workshops, and seminars. Support logistics for training sessions, including scheduling, venue arrangements, and participant communications. Coordinate with external trainers or consultants when necessary.

Evaluation, Feedback, and Improvement: Develop and implement evaluation methods to measure the effectiveness of training programs. Collect and analyze feedback from participants to assess learning outcomes and training impact. Continuously monitor and evaluate the effectiveness of trainers and training programs. Collect feedback from participants and make necessary adjustments to improve training quality. Track and report on training outcomes and ROI.

Team Leadership: Lead training and manage vendors. Provide guidance, coaching, support, and professional development to team members to enhance their performance.

Revenue and Expense Management: Develop and implement a pricing model for training services. Support customer initiatives that drive engagement with our offerings, ensuring a world-class experience. Optimize resource utilization to maintain high-quality training standards in a cost-effective manner.

Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including senior management, department heads, and external training providers. Communicate training plans, progress, and outcomes to relevant parties. Gather input and feedback from stakeholders to ensure training programs meet our customers' needs.

Compliance and Standards: Ensure all training programs comply with company and industry standards and regulations. Stay updated on the latest trends and best practices in training and development.

Technology Integration: Leverage technology to enhance training delivery and accessibility, including the use of learning management systems (LMS) and other learning tools. Stay current with advancements in training technology and incorporate innovative solutions into training programs.

Reporting and Documentation: Maintain accurate records of training activities, including attendance, completion rates, and assessment results. Prepare and present reports on training program metrics, outcomes, and ROI. Identify trends and areas for improvement based on data analysis.

Qualifications

• Must be at least 18 years of age
• Bachelor’s degree from an accredited college or university is required
• Technical training certification required
• Minimum five years of industry experience with demonstrable and progressive experience in technical training and curriculum development
• Excellent proficiency with office software, including GSuite and Microsoft Office
• Able to thrive in high-growth and rapidly changing environment

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