Talent.com
Customer Technical Services Representative

Customer Technical Services Representative

Silgan HoldingsMinneapolis, MN, US
30+ days ago
Job type
  • Full-time
Job description

Customer Technical Services Representative

Silgan Containers seeks a Customer Technical Services Representative to work remotely from the Minneapolis, MN area.

What We Offer :

  • Annual salary based on experience, education, unique skills, performance, labor market conditions, and job location.
  • Comprehensive benefits, including medical, dental, vision, prescription coverage, life insurance, and both short- and long-term disability.
  • Add on benefits like pet insurance and access to customized wellness programs, online workouts, and more.
  • 401k plan with a 6 percent employer match.
  • 15 paid vacation days, 10 paid holidays, which you are encouraged to take.
  • Celebrate achievements and build your career through a culture of respect, and advancement. We invest in your success with on-the-job training, scholarships, and tuition reimbursement.

What You'll Do :

  • Act as a technical liaison between Silgan's manufacturing teams and our customers by delivering expert advice and technical solutions for packaging.
  • Investigate, address, and resolve customer concerns, to uphold product quality and customer satisfaction.
  • Oversee customer packaging initiatives, deliver technical education, and conduct testing to meet project and quality requirements.
  • Contribute to new product development initiatives, cost-saving strategies, and regulatory compliance.
  • Ensure quality standards by coordinating product evaluations and testing at customer sites.
  • Assess materials and review performance specifications, container applications, and materials substitutions related to customer container use.

    • What We Need You To Have :

  • A bachelor's degree in Food Science, Microbiology, Chemistry, Packaging, Engineering, or a related scientific field.
  • Proficiency in MS Office
  • Strong project management skills with demonstrated experience managing multiple priorities effectively.
  • Strong listening, verbal, and written skills to engage and build customer relationships.
  • Willingness to travel domestically up to 25% annually.

    • Who We Are :

  • America's largest metal food packaging producer, dedicated to sustainability and innovation.
  • Silgan Containers is rethinking how to make the metal food can through increased recycled content, modern process overhauls, renewable energy procurement, and other innovative practices.

    • Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

    Silgan is a drug-free workplace.

    Create a job alert for this search

    Customer Service Representative • Minneapolis, MN, US