Talent.com
General Manager

General Manager

JINYA Ramen BarCharleston, SC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Job Title : General Manager

POSITION STATUS : Exempt Salaried

SALARY RANGE : Varies on Experience

Direct Oversight : FOH / BOH Overall Operations

Reports To : Director of Operations and / or VP of Operations

JOB SUMMARY :

The General Manager serves as a Customer Service Ambassador by ensuring the food and service always exceeds our standards of excellence. It is the responsibility of the General Manager to set the expectation for the FOH / BOH crew members in maximizing productivity, maintaining cleanliness, organization and food quality while providing accurate speedy service. The General Manager must make certain all operational duties and tasks are completed timely. They will act as a liaison to upper management for the entire facility and demonstrate full leadership skills while working and setting the example to all other subordinate employees.

PRIMARY RESPONSIBILITIES :

  • Manage and lead entire restaurant operation
  • Serves customers in a professional manner as per the steps of service
  • Managing the entire guest experience from start to finish
  • Responsible for full daily communication of operation including text, email and by phone call
  • Cross-training of qualified team members to expand the operational efficiency of all shifts, especially for key positions within the kitchen and must provide training to Franchise Operations
  • Manage breaks and employee scheduling
  • Ensure cleanliness and provide oversight to the cleaning program
  • Manage the day-to-day operation; ability to identify and resolve problems effectively
  • Manage cash handling procedures with precision
  • Oversee FOH / BOH employee as well as FOH / BOH Management Team
  • Ensure consistent and accurate reporting of all daily reports, end of night reporting, time clock review / edits
  • Organizational skills with sense of urgency and a positive attitude
  • Ensure basic repairs and upkeep of the facility and / or safety concerns are handled promptly
  • Effectively lead others, including work relationships, with emphasis on an exceptional work environment for all employees
  • Delegate daily tasks to ensure accountability of tasks assigned with great follow-up
  • Thorough knowledge of service steps, menu items, allergy charts and food preparation procedures
  • Develop a mutual respect among team members
  • Ongoing development and coaching of subordinates
  • Ensure proper training of all team members as they are hired and make suggestions to upper management when necessary
  • Manage Quarterly store assessment with score related to cleanliness, food quality and presentation
  • Conduct annual employee / manager evaluations
  • Execution of all food safety laws and have valid certified food handler certificate
  • Recruiting, hiring and training all restaurant team members
  • Responds efficiently and accurately to any guest complaints and corporate communications
  • Works closely with general manager and other restaurant managers to meet and exceed revenue objectives, including food, beverage and labor costs
  • Trains, develops and manages current and new front of house team members on safety, beverage recipe adherence and service / hospitality standards. Cross-train qualified team members to expand the operational efficiency of all shifts
  • Ensures all aspects of the front of house operates effectively and efficiently, and our guests receive the best dining experience
  • Embraces, understands and executes the Company mission, values, vision and culture
  • Completes other managerial tasks as needed or assigned
  • Embraces, understands and executes the Company mission, values, vision and culture
  • All other duties as assigned
  • REQUIRED COMPETENCIES :

  • Minimum 2 years experience, in restaurant and / or hospitality restaurant. Preferred high-volume and fast pace restaurant experience
  • Outstanding and professional verbal and written skills; with strong ability to multi-task.
  • Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence
  • Ability to lead by example, inspire and motivate team spirit and effectively present information in one-on-one setting and / or small group situations
  • Ability to work well under pressure Capable of conducting and assessing restaurant inventory
  • Must have knowledge of restaurant systems, including but not limited to ALOHA, or other POS systems; knowledge of MS Office Suites; able to add, subtract, multiply and divide in all units of measures, using whole numbers, common fractions and decimals.
  • Possesses excellent interpersonal communication skills with qualities of integrity, credibility, and commitment to corporate mission. Exceptional organization and leadership skills
  • Must be dependable and reliable
  • Must be 21 years of age or older
  • Experience working in a multi-cultural environment
  • Ability and willingness to work flexible hours, including weekends and holidays
  • REQUIRED EDUCATION :

    High School Diploma preferred, preferably College is a plus

    Be able to write and speak English, preferably Spanish is a plus

    Must have appropriate city, state and federal certifications according to location of restaurant, including alcohol and food handling certificates

    WORK ENVIRONMENT :

    This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the Restaurant and operate tools such as pots, pans, glassware and other kitchen equipment. Manager will occasionally ascend / descend ladder to reach overhead items. Manager will frequently communicate with staff, guests and other team members; must be able to exchange accurate and factual information in all cases. Manager must be able to detect fires, spills and other safety-related issues and immediately resolve it.

    PHYSICAL DEMANDS :

    The physical demands described here are representative of those that must be met by our team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. The manager frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Manager must be able to distinguish between sweet, savory and other food flavors. Manager will work indoor kitchen environment, which might be hot, humid and wet. Be able to reach, bend, and frequently lift / move up to 50 pounds. Be able to work in a standing position for long periods of time.

    TRAVEL REQUIREMENTS :

    Travel is primarily local during the business day based on home restaurant location, but may be required to various locations for training, meetings and other job-related functions

    Create a job alert for this search

    General Manager • Charleston, SC, US

    Related jobs
    • Promoted
    General Manager

    General Manager

    EverLine Coatings - The LowcountryCharleston, SC, US
    Full-time
    This is a W2 Full Time Salaried Position with the following.EverLine Coatings of The Lowcountry, a rapidly scaling commercial service brand is looking for an experienced, reliable, and proactive Ge...Show moreLast updated: 14 days ago
    • Promoted
    General Manager

    General Manager

    Firehouse SubsCharleston, SC, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Hardee's - Charleston, SCCharleston, SC, US
    Full-time
    The General Manager is accountable for the management and operations of the restaurant, ensuring that team members are hospitality focused, people focused and are performing their job duties and me...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    Captain D'sSUMMERVILLE, SC, US
    Full-time
    More information provided in interview.At Captain D’s, our people are our greatest asset.We’ve built a culture dedicated to developing and empowering our team. Taking care of our employees is key to...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Five GuysMount Pleasant, SC, US
    Full-time
    Leadership Opportunity At Five Guys.Do you consider yourself to be a real leader? A leader who not only leads naturally, but can also put together a winning team that is motivated to work together ...Show moreLast updated: 30+ days ago
    • Promoted
    Floating General Manager

    Floating General Manager

    InTown SuitesCharleston, SC, US
    Full-time
    Welcome to InTown Suites! We are currently seeking a Floating General Manager at one of our hotel properties in one of our markets. The Floating General Manager is responsible for the operation of a...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    My Three Dogs SummervilleSummerville, SC, US
    Full-time
    Are you ready to take the lead and make tails wag? At My Three Dogs-Summerville, we’re all about hiring and retaining the best talent for our furry friends! As our General Manager, you'll...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Seven BrewNorth Charleston, SC, US
    Full-time
    Base pay starts at $52,000 annually.OTHER PAY : Quarterly bonus program.Brew is so much more than just a coffee stand.It's the concept of cultivating kindness and joy with every drink through our s...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    JF Fitness Crunch Fitness CorporateCharleston, SC, US
    Full-time
    Club Role - General Manager (GM).Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals t...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    SonicSummerville, SC, US
    Full-time
    Sonic Drive-In General Manager.As a Sonic Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, an...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Palmetto State GlassCharleston, SC, US
    Full-time
    We’re Hiring!!! General Manager – Open Automatic Door.Are you a proven leader with a sharp business mind and a passion for building strong teams? Do you thrive in fast-paced environment...Show moreLast updated: 22 days ago
    • Promoted
    General Manager - Cemetery

    General Manager - Cemetery

    Park Lawn Memorial Group, LLC.Charleston, SC, US
    Full-time +1
    Why Work for Live Oak Cemetery?.At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual....Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    My Three Dogs HWY 17Mount Pleasant, SC, US
    Full-time
    Are you ready to take the lead and make tails wag? At My Three Dogs-HWY 17, we’re all about hiring and retaining the best talent for our furry friends! As our General Manager, you'll be a...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    DL Rogers Corp - SonicSummerville, South Carolina, United States, 29483
    Full-time
    As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that gues...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    The Boyd GroupMount Pleasant, SC, US
    Full-time
    Welcome to Gerber Collision & Glass.Our team members drive us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locatio...Show moreLast updated: 30+ days ago
    General Manager - Planters Inn

    General Manager - Planters Inn

    Crystal Creek HospitalityCharleston, SC, US
    Full-time
    Quick Apply
    About Planters Inn and Peninsula Grill.When Planters Inn was built in 1844, it secured the best location of all Charleston hotels. Today, the iconic hotel famously presides over the corner of Market...Show moreLast updated: 29 days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Krispy KremeCharleston, SC, US
    Full-time
    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts a...Show moreLast updated: 30+ days ago
    General Manager - 5162

    General Manager - 5162

    Burger King - KRLadson, SC, USA
    Full-time
    Quick Apply
    We are a Burger King Franchisee looking to hire a.Dorchester Rd, North Charleston, SC, SC.The Restaurant General Manager. The RGM has overall responsibility for managing the daily operations of a si...Show moreLast updated: 29 days ago