Talent.com
H&M Sales Advisor

H&M Sales Advisor

H&M GroupWaldorf, MD, US
30+ days ago
Job type
  • Full-time
Job description

Sales Advisor

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and provide customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities :

  • Provide excellent customer service : welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
  • Willingness to engage and have conversations with customers to provide excellent service
  • Guide customers through our fashion trends, stories & products in all areas of the store
  • Ability to effectively promote and sell our products to customers
  • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
  • Representing yourself and the H&M brand positively during all customer interactions
  • Support with commercial or operational actions to reach sales targets with store management team

Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
  • Use your product & fashion knowledge to share relevant information to customers

    • Team & Development

  • Retain and share your service, fashion and store operations knowledge and skills with colleagues
  • Follow all procedures, routines, and legal requirements in all areas of the store
  • Give & receive feedback with your colleagues to learn, develop & support each other
  • Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

    • Retail Operations / Visual & Commercial Execution

  • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
  • Operate fitting room and checkout areas according to best practice & processes
  • Contribute to a clean and tidy sales floor and back of house (including stockrooms)
  • Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
  • Ensure good stock levels with replenishment routines on sales floor
  • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services / tools, etc (Instore Care App, Click & Collect, Smart Store etc)
  • Support with opening and closing of the store
  • Following all H&S guidelines and legal requirements applicable to role and responsibilities
    • Create a job alert for this search

    Sales Advisor • Waldorf, MD, US

    Related jobs
    • Promoted
    Sales Advisor

    Sales Advisor

    GO Car WashFredericksburg, VA, US
    Full-time
    GO Car Wash is one of the fastest-growing car wash operators in the United States, with locations across multiple states. And we keep adding more sites!.At GO Car Wash, we're committed to providing ...Show moreLast updated: 30+ days ago
    • Promoted
    H&M Sales Advisor - Springfield Mall, VA

    H&M Sales Advisor - Springfield Mall, VA

    H&MSpringfield, VA, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 20 days ago
    • Promoted
    H&M Sales Advisor - Permanent and Seasonal at Potomac Mills, VA

    H&M Sales Advisor - Permanent and Seasonal at Potomac Mills, VA

    H&MWoodbridge, VA, United States
    Permanent
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 5 days ago
    PT Sales Advisor : Grown Brilliance

    PT Sales Advisor : Grown Brilliance

    LeapTysons Corner, VA, US
    Part-time
    Quick Apply
    Grown Brilliance , founded by Akshie Jhaveri—a third-generation jeweler—was built on a mission to create a transparent and value-driven approach to fine jewelry.With 100% conflict-free ...Show moreLast updated: 30+ days ago
    • Promoted
    Outlet Customer Experience Specialist, Advisor

    Outlet Customer Experience Specialist, Advisor

    Best BuyAnnandale, VA, US
    Full-time
    What does a Sales Consultant – Appliance Outlet do?.The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority ...Show moreLast updated: 24 days ago
    • Promoted
    Customer Sales Advisor - Fredericksburg, VA

    Customer Sales Advisor - Fredericksburg, VA

    Virginia StaffingFredericksburg, VA, US
    Full-time
    Join Goodyear As A Customer Sales Advisor.Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay.Ou...Show moreLast updated: 1 day ago
    Service Advisor

    Service Advisor

    Ourisman SubaruWaldorf, MD, USA
    Full-time
    Quick Apply
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman. Because we're forward thinking, ...Show moreLast updated: 30+ days ago
    FT Sales Advisor : Grown Brilliance

    FT Sales Advisor : Grown Brilliance

    LeapWashington, DC, US
    Part-time
    Quick Apply
    Grown Brilliance , founded by Akshie Jhaveri—a third-generation jeweler—was built on a mission to create a transparent and value-driven approach to fine jewelry.With 100% conflict-free ...Show moreLast updated: 30+ days ago
    Service Advisor

    Service Advisor

    Ourisman Kia of BethesdaChevy Chase, MD, USA
    Full-time
    Quick Apply
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman. Because we're forward thinking, ...Show moreLast updated: 30+ days ago
    Service Advisor

    Service Advisor

    Toyota WoodbridgeWoodbridge, VA, USA
    Full-time
    Quick Apply
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman. Because we're forward thinking, ...Show moreLast updated: 30+ days ago
    • Promoted
    H&M Sales Advisor

    H&M Sales Advisor

    H&MWashington, DC, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 30+ days ago
    Service Advisor

    Service Advisor

    Ourisman Chrysler Dodge Jeep Ram of WoodbridgeWoodbridge, VA, USA
    Full-time
    Quick Apply
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman. Because we're forward thinking, ...Show moreLast updated: 30+ days ago
    Service Advisor

    Service Advisor

    Ourisman Ford of ManassasManassas, VA, USA
    Full-time
    Quick Apply
    Here's to those who think differently.The ones who think that a car dealership's first priority should be the guest.Such a candid idea could only come from Ourisman. Because we're forward thinking, ...Show moreLast updated: 30+ days ago
    • Promoted
    H&M Sales Advisor - G st, Washington DC

    H&M Sales Advisor - G st, Washington DC

    H&MWashington, DC, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 14 days ago
    • Promoted
    H&M Sales Advisor Arundel Mills, MD

    H&M Sales Advisor Arundel Mills, MD

    H&MSevern, MD, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 20 days ago
    • Promoted
    Travel Physical Therapist (PT) - $1,940 per week in Colonial Beach, VA

    Travel Physical Therapist (PT) - $1,940 per week in Colonial Beach, VA

    AlliedTravelCareersColonial Beach, VA, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Colonial Beach, Virginia, 22443!. Client in VA seeking Physical Therapist : LTC / SNF.We are lookin...Show moreLast updated: 1 day ago
    • Promoted
    H&M Sales Advisor - Silver Spring, MD

    H&M Sales Advisor - Silver Spring, MD

    H&MSilver Spring, MD, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 14 days ago
    • Promoted
    H&M Sales Advisor Fair Oaks Mall, VA

    H&M Sales Advisor Fair Oaks Mall, VA

    H&MFairfax, VA, United States
    Full-time
    Company DescriptionJob Description.As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products...Show moreLast updated: 20 days ago