Office Operations Assistant - Full Time Days

Customer Service Representative

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities include greeting patients and visitors, checking patients in and out, and obtaining necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations / precertification. Completes medical record release requests and schedules / confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area.

Education / Experience Required : High school diploma or equivalency, 1 year of applicable cumulative job specific experience required. Note : Required professional licensure / certification can be used in lieu of education or experience, if applicable.