OPS-Practice Manager

Job Description

Job Description

CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Our vision is a healthy and empowered community for generations to come.

Position Summary :

The Practice Manager, directed by the Senior Director of Health Center Operations, serves as an integral member of the operations and CCI health center leadership teams. The Practice Manager is responsible for managing and supervising the operational and administrative functions, activities, and projects. Responsibilities include managing, planning, and coordinating the overall operations of the health center, including supervising all administrative staff, managing PTO and schedules for the site, billing and collecting procedures, and monitoring the delivery and efficiency of patient services. The Practice Manager will work with Medical Directors to ensure the effective and efficient operations of the health center.

As a member of the health center’s integrated care team the Practice Manager will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered, coordinated patient care :

Financial Management

• Collaborates on fiscal management of the site budget, emphasizing service utilization and profitability through optimizing visit volume and cost control.
• Reviews and interprets revenue cycle management reports, utilization reports, and trends to inform decision-making.
• Oversees procurement and purchasing processes for medical supplies, medical equipment, and office materials.
• Provide evaluation and recommendations for medical equipment purchases.
• Work in collaboration with Medical Leadership to purchase and inventory vaccines and medications.

Operational Management

Quality and Compliance

Customer Service and Patient Experience

Leadership

Additional Responsibilities

PERFORMANCE EXPECTATIONS :

Leadership qualities with effective communication skills by demonstrating respect, concern, and courtesy in all interpersonal relationships.

Uses current knowledge and available resources to promote a safe environment for patients and staff.

Maintains current professional skills and continues professional growth to enhance the performance and image of the organization.

Adheres to personnel policies to enhance operations.

Assure that staff are trained and operate in compliance with all government and other regulatory agencies.

MINIMUM QUALIFICATIONS :

WORKING CONDITIONS :