Manager, Program Management - Post Purchase Experience

Program Manager Role

This Program Manager role is designed to lead large-scale, complex initiatives within Walmart's Seller Fulfilled Services (SFS) post-purchase experience. It emphasizes data-driven decision-making, strong knowledge of e-commerce shipping and fulfillment platforms, and a customer-first approach to building scalable, delightful post-purchase solutions.

Key Responsibilities

Program & Stakeholder Management

• Coordinate with senior executives, product, engineering, and strategy teams.
• Manage ambiguity by aligning on KPIs and key business outcomes.
• Lead cross-functional collaboration, issue resolution, and program tracking.

Execution & Delivery

Evaluation & Continuous Improvement

People Leadership

Values Alignment

Respect the Individual : Build inclusive, high-performing teams.

Act with Integrity : Model ethics, transparency, and compliance.

Serve Customers and Members : Drive business results with an omni-channel and EDLC (Every Day Low Cost) mindset.

Strive for Excellence : Foster innovation, growth, and intelligent risk-taking.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Bellevue, Washington US-11075 : The annual salary range for this position is $84,000.00-$156,000.00 Bentonville, Arkansas US-09401 : The annual salary range for this position is $70,000.00-$130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock

Minimum Qualifications : Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management or related area OR 4 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications : Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.

Primary Location : 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.