Quality Assurance Manager
Manage and lead a quality department and ensure effective quality execution, continuous improvement, and regulatory compliance. In conjunction with plant operations, maintain an effective culture of food safety and quality within the facility. Develop and / or maintain processes that ensure finished product is food safe and meets finished product specifications. Function as a highly organized and effective communicator with the ability to investigate and lead solution-based decision making in the plant.
Education and Experience :
Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience). 5 to 8 years of quality assurance or related experience in a food, beverage, or similar facility. Demonstrated leadership attributes, team leadership, or supervisory experience; 1+ year of manager experience preferred. Certification and / or License - PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment.
Knowledge, Skills, and Abilities :
Strong knowledge of both laboratory and plant current good manufacturing practices (cGMPs). Knowledge of Microsoft Office Suite and company computer systems. Knowledge of principles and practices of supervision, training, and personnel management. Skill in leadership and coaching. Critical thinking, analysis, mathematical calculations, and statistical evaluations. Able to organize and prioritize resources to achieve goals. Able to multi-task; able to keep organized records; able to work with accuracy and attention to detail. Able to translate accounting, financial, and KPI data into plant performance and determine steps to correct and improve. Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences. Able to work in collaboration effectively and foster good teamwork. Able to take appropriate steps to find solutions to complex problems. Able to present options and ideas to current processes or procedures. Able to handle challenging or conflict situations with tact and professionalism. Able to respond courteously and efficiently to inquiries, complaints, and requests. Able to interpret and apply company policies. Able to adapt and manage to change effectively. Must be able to read, write and speak English.
Quality Assurance Manager • Wilbraham, MA, US