Lead Site Specialist

Job Title

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.

This position directs the daily workflow for a small team under the direction of the supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. Will oversee service offerings including but not limited to : order and stockroom management, ordering and procurement, material handling, and equipment support.

• Work with a diverse cross-functional team of on-site lab specialists. Help to identify training needs and solutions, coordinating development training, and employee performance.
• Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to facilitate vendor work on-site.
• Receive and prioritize requests for instrument and equipment repair or maintenance.
• Solicit quotes for instrument and equipment work, and schedule and coordinate service calls.
• Use customer systems to generate purchase orders for services and consumables.
• Deliver on committed contractual scope of work. Assist with tracking business metrics.
• Act as liaison between customer and Thermo Fisher Scientific.
• Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
• Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
• Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting / investigations as required.
• May perform other responsibilities as assigned by management.

Education

High school diploma or equivalent required.

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service / Training in lieu of a degree may also be considered.

Experience

3+ years of progressive, proven experience required

Experience working with laboratory equipment, instruments, and cold storage is a plus.

Knowledge, Skills, Abilities

Physical Requirements / Work Environment

Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, etc.

Regularly required to stand or walk for prolonged periods.

Work areas may include spaces where chemical-based allergens are in use (penicillin, tetracycline, etc.). Depending on the area of the building, personal protective equipment may be required.

Ability to work overtime, as needed.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Accessibility / Disability Access

Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255