Restaurant Hospitality Manager

Restaurant Hospitality Manager (Dining Services Manager)

Think Fresh! Lead with Excellence! An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine's commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!

Job Summary

As a Restaurant Hospitality Manager (Dining Services Manager), you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.

Essential Duties and Responsibilities

Lead and supervise front-of-house dining operations across five venues, managing a team of 4045 associates.

Ensure consistent, high-quality service and resident satisfaction through personalized, relationship-driven hospitality.

Train, coach, and develop staff to uphold service standards and foster a culture of Respect, Integrity, Teamwork, and Excellence (RITE).

Manage scheduling, labor costs, and staffing levels to meet operational and budgetary goals.

Oversee dining room cleanliness, ambiance, and readiness for service, ensuring compliance with health, safety, and sanitation regulations.

Handle resident feedback and special requests with professionalism, empathy, and urgency.

Collaborate with culinary, housekeeping, and leadership teams to ensure seamless service delivery and alignment with community standards.

Support special events, private dining, and resident engagement initiatives to enhance the overall dining experience.

Assist with menu development, quarterly client reporting, and the rollout of new culinary programs in partnership with the Chef and marketing teams.

Utilize POS systems, payroll / timekeeping tools, and basic financial reporting to support operational efficiency.

Contribute to continuous improvement efforts in service quality, infection control, and overall dining operations.

Performs other duties as assigned.

Qualifications

2 years of food service management experience.

Experience in restaurants, hotels, corporate dining, education, military, health care, and / or related food service operations.

Waited table and catering experience is preferred.

Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.

Communication skills both written and verbal.

Financial, budgetary, accounting and computational skills.

Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

ServSafe Certification is preferred.

Associate's degree is preferred.

Benefits

Medical + Dental + Vision + Life Insurance / AD + Disability Insurance + Retirement Plan + Flexible Time Off + Paid Parental Leave + Holiday Time Off (varies by site / state) + Personal Leave + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Unidine maintains a drug-free workplace. Req ID : 1472706 Unidine Lyn Pellegrini