Director Pool Administration | California | Travel Required

Director Pool Administration | California | Travel Required

Find the support you need to achieve your goals while building a fulfilling career as a Director Pool Administration.

Primary Purpose Of The Role : To oversee higher complexity Sedgwick Pooling client operations for a given pool(s). Manages and coordinates all services, both internal to Sedgwick and external, required for a self-insured public entity risk pool. Directs the totality of pool operations on behalf of the client including indirect oversight of loss control, accounting & finance, marketing, and all specialty units doing business on behalf of the pool.

Are You An Ideal Candidate?

We are seeking dynamic, collaborative leaders with strong technical expertise in property / casualty (workers' comp, liability, property). If you excel at managing operations at both strategic and detailed levels, lead initiatives, and build strong board relationships, we want to hear from you. A client-focused mindset and program management experience are key. This hybrid role may also be open to remote in California but requires regular presence in the Sacramento office and field visits, with 2030% travel expected.

Essential Functions And Responsibilities :

• Directs leadership and operations of client activities, works directly with the client(s). Maintains department infrastructure, oversees all client administrative services, develops, and maintains department standards, assists in the pricing of services, oversight of quality control. Uses industry and market conditions to develop strategies and initiatives for success in marketplace.
• Oversees member relations and manages dispute resolution, including escalations and complex issues.
• Represents administrative services in new product development, marketing, and market space expansion.
• Oversees strategy for complex client pool operations including the formation of new groups and the development, analysis, and interpretation of program policies according to industry.
• Partners with the client's board chair in leading client meetings.
• Provides technical assistance, oversight and mentoring as appropriate with internal administrative and professional staff. Oversight of internal colleagues working administratively and otherwise on behalf of the pool.
• Represents the client's policies, programs, and services with employees, member agencies, representatives of other agencies, internal and external customers, and members of the public. Takes actions are on behalf of the client (pool).
• Analyzes pool performance against operating plans and standards. Interprets and presents the results of operations in alignment with the creation of content and preparation and presentation of material to internal and external stakeholders.
• Directs on all client matters and ensures compliance with all regulatory requirements and agencies.
• Oversees program management operations for the pool, coordinates with internal staff responsible for accounting and finance, underwriting, risk control, and claims.
• Assists in the development of programs, underwriting processes, pool structure, governing documents, and regulatory requirements. Oversees the formation of new groups, addition of new members, underwriting and accreditation.
• Works with internal and external parties to ensure completion of the program budget, annual reporting, and financial statements.
• Acts as a mentor and provides training to the Pool Administration Manager; guides on complex issues.

Additional Functions And Responsibilities :

Supervisory Responsibilities :

Qualifications :

Education & Licensing : Master's degree from an accredited college or university preferred. Associate in Risk Management (ARM) certification or other comparable risk management designations required within 180 days of hire.

Experience : Seven (7) years of related experience or equivalent combination of education and experience required. Three (3) years of supervisory experience required.

Skills & Knowledge :

Work Environment : When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory / Visual : Hearing, vision and talking

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. The range of starting pay for this role is $160,000.00 to $180,000.00 USD annual full-time salary. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.