EMS Operations Manager

Job Description

Lynx EMS is recruiting an Operations Manager to direct operations at our Parma Heights, OH location.

PURPOSE / BELIEF STATEMENT

The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations.

JOB RESPONSIBILITIES

The Operations Manager will :

• Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift.
• Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement.
• Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He / she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form.
• Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them.
• Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations.
• Work and maintain a full-time regular work schedule.
• Verify staffing for all shifts is met.
• Participate in the full range of human resources responsibilities.
• Write, receive, review, and approve staff reports, records, and related paperwork.
• Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems.
• Submit reports on all incidents, accidents, and work-related injuries and exposures.
• Participate in interviewing and selection process as needed.
• Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
• Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance.
• Attend external and internal meetings as may be necessary / required.
• Remain accessible by phone while off duty.
• Other tasks that may be assigned or required to ensure operational integrity.

QUALIFICATIONS / EXPERIENCE REQUIREMENTS

Minimum Requirements :

Physical Requirements :

Additional Duties :

The Operation Manager will be responsible for the following within their assigned division :

Reporting :

BENEFITS

Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.