Restaurant General Manager

Job Description

Job Description

About the Job :

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 48-hour week, with 40 hours at regular pay and 8 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day :

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.

Is this you?

Work-Hard, Play-Hard :