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Workforce Management Analyst
Workforce Management AnalystAltruix • Cockeysville, MD, US
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Workforce Management Analyst

Workforce Management Analyst

Altruix • Cockeysville, MD, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary Reporting to the COO, the Workforce Management Analyst will be responsible for building, maintaining models and analysis to monitor staffing levels, measure productivity, and forecast staffing ahead of onboarding new accounts. Other analytical and reporting duties as assigned by supervisor. Objectives

  • Support the company in optimizing our staffing models by reviewing and analyzing individual productivity levels across all sites, all product lines, and all work level efforts.
  • Build models to predict staffing levels required based on existing and forecasted volumes.
  • Work with, and communicate clearly, with leadership across sites and consistently share critical information to assist leadership to drive improved performance and execute on performance management.
  • Meet with teams to drive improvements in modeling and ensure models incorporate increased variables to drive credibility and clarity
  • Other projects as assigned.
  • Exercise integrity and confidentiality in analysis and reporting, and comply with regulatory requirements
  • Maintain professional telephone etiquette in all contacts with payers, vendors, coworkers, facilities, and patients
  • Assist in the development and modifications of policies and procedures

Main Responsibilities

  • Build models for staffing leveraging data from call center, pharmacy management systems, time / effort studies, HRIS for hours, and Implementation for forecasts
  • Update models on weekly basis and share with leadership
  • Provide insights and analysis on data and trends – find innovative ways to drive improvements
  • Support Altruix staff as requested
  • Minimum Qualifications

  • Strong Analytical skills
  • Strong oral and written communication skills
  • Proficiency Excel, data analysis, PowerBI or similar analytical or reporting tools
  • Superb time management and detail orientation
  • Strong analytical and problem-solving skills
  • College degree
  • Preferred Qualifications

  • Bachelor's degree
  • Experience with analytics and problem solving
  • Experience in driving process improvement
  • Altruix is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, placement, training, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and other employment practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other trait protected by federal, state, or local laws. Altruix is a drug-free work environment and requires pre-employment drug and alcohol testing as a condition of employment. Altruix also requires a successful background check as a condition of employment.

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    Workforce Analyst • Cockeysville, MD, US

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