Store Leader Trainee

Job Description

Store Leader Trainee

Responsibilities :

The Leader-in-Training position is a non-exempt hourly position eligible for overtime in compliance with federal and state laws.  The MIT is in training to learn the functions and responsibilities of the Facility Leader position.

Responsibilities include learning and assisting in the duties required of a Facility Leader, which are listed below :

Human Resources Management :

• Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.
• Recruit, interview, and hire employees; ensure that all aspects of the hiring process are completed, and that facility is properly staffed.
• Effectively train and develop all employees within the facility; supervise training conducted by Assistant Leader and / or other designee.
• Effectively manage labor hours through proper scheduling.
• Determine and adjust rates of pay for employees at the facility.
• Ensure that Company policies related to safety & security and EEO are administered and followed by all employees at all times.
• Ensure that Company policies and procedures and all laws governing restricted beverage and tobacco sales are followed by all employees.
• Evaluate and take positive and consistent disciplinary action on violations of Company policies and procedures.
• Supervise coverage of shifts left vacant due to emergency or lack of personnel and fill as needed.
• Prepare and conduct performance reviews for all employees per Company policy; prepare and send all status changes to Human Resources.
• Resolve employee relations problems and complaints in a timely manner; counsel and document employee performance issues; process employee terminations as necessary; follow through and communicate employee relations problems to the Area Operations Leader.
• Initiate and document terminations of employees with the approval of Area Operations Leader; attend unemployment hearings.
• Conduct employee meetings at least once per month or as necessary to communicate store-wide issues and build teamwork among employees.

Financial Management :

Tank stick and gas console / dispenser meter readings.

Quality Customer Service :

Marketing :

Food Service Management :

Loss Prevention :

Safety and Maintenance :

Miscellaneous :

Qualifications :

Education and Experience :

High school diploma or general education degree (GED) is preferred. Minimum of 1 year retail management or relevant experience required.  Must be authorized to work in the United States.

Knowledge and Skills :

Demonstrated leadership and customer service skills and competencies.  Proven success developing team members. Demonstrated ability to use P&L and store reports to affect change.  Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.  Excellent oral and written communication skills.  Ability to write routine reports and to speak effectively before customers and employees.  Proficient accounting skills.  Ability to exercise sound judgment and work with minimum supervision.  Proficient computer knowledge (Microsoft products preferred Word, Excel).  PDI / Verifone / Topaz experience preferred.

Physical Demands :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.  Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation.  All the responsibilities listed above are considered essential job functions to this position.