Floating Member Service Representative II (Credit Union Teller)

Job Description

Job Description

Who We're Looking For :

We are seeking a dedicated team player to serve our Rutland region branches as a Floating Member Service Representative II (Credit Union Teller). The ideal candidate will :

• Provide a world class member experience to both credit union members and co-workers through every interaction
• Demonstrate flexibility to assist teams where the greatest needs exist
• Strive to reach identified goals and objectives through individual initiative and collaborative team effort

What You'll Be Doing :

Why Join Us :

Paid time off in addition to paid federal holidays

Starting Salary : $20.50 / hour, paid mileage and drive time, plus our incentive program

Position Title : Floating Member Services Representative II (Credit Union Teller)

FLSA Status : Non-Exempt

Department : Retail Operations

EEO Code : Administrative Support Worker

Reports To : AVP Branch Manager

Grade : 6

Summary :

The Member Service Representative II role is a retail service position responsible for providing a world class member experience to both credit union members and co-workers. Performs a broad variety of transactional duties to serve members promptly and professionally while representing the credit union in a friendly, courteous, and professional manner while transacting with a high degree of accuracy.

In addition to demonstrating a high level of proficiency, the duties of the Member Services Representative II position will progress in phases. After developing a strong foundation of branch basics, a successful Member Services Representative II will continue to demonstrate their knowledge and proficiency by learning new functions and growing as a leader and role model.

Essential Functions :

Qualifications :

Physical Requirements :

This position requires standing for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion. Some light lifting. Occasional lifting / carrying of bags of coin up to 50 lbs.

Work Environment :

BSA / Risk

Employees will ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks."

Equal Opportunity Employer : Heritage Family Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.