Job Description
Job Description
JOB DESCRIPTION
TITLE : Program Assistant
FT / PT : Full time 35 + hours per week, may include some evenings and weekends)
CLASSIFICATION : Non-Exempt
PAY GROUP : Level 13
REPORTS TO : Program Director
SUPERVISES : N / A
FUNCTION : The Program Assistant-I performs varied clerical duties. The Program Assistant-I is responsible for file maintenance / record storage, and general office management. The Program Assistant-I is responsible for the all statistical data collection, management and report compilation. The Program Assistant-I may provide direct support to clients.
ESSENTIAL DUITES & RESPONSIBILITIES :
- Answers all incoming calls in a professional manner, transferring call to the appropriate department.
- Takes detailed, accurate messages, and insures that the appropriate recipient receives them.
- Answers routine requests for information on behalf of the program.
- Performs basic clerical functions as requested; word processing, data entry, typing, filing, photocopying, and fax transmittals, store and update cumulative reports for program.
Collect and in put statistical data in to the computer.
Assists Program Director in securing necessary documentation for client files.Maintain output of information on monthly reports as well as the monthly recaps.Assist in the compilation of required or requested reports.Assists the Program Director in maintaining an adequate inventory of office supplies.Is responsible for the weekly upkeep of office equipment.Assist with direct service to clients as needed.Assist with special events as required.
Pick up and deliver mail to / from Administration office as well as distribute mail within the program.Provide orientation on the use of office equipment and distribute supplies to staff members.Other duties as assigned.MARGINAL DUTIES & REPOSNSIBILITES :
Assist in the upkeep (cleaning) of office space / building.May be responsible for petty cash.QUALIFICATIONS :
Education& Experience :
High School Diploma or GEDCertificate from an accredited School of Business or Program.Minimally one (1) year of applicable experience.Language / Writing Skills :
Must have excellent verbal skills.Must have the ability to communicate effectively to diverse group(s) of people in varied settings.Must be able to write in a logical, clear and grammatically correct manner.Bi-lingual Spanish speaking, reading and writing may be required.Must be able to accurately type minimally 40 wpm.Reasoning Ability :
Must have the ability to read, analyze and interpret common reports and documents.Must be able to response to the needs and / or request of clients, co-workers, supervisors and others in a professional and timely manner.Must have the ability to plan and organize in a logical manner.Must be able to prioritize and multi-task in an efficient manner.Physical Demands :
Must be able to stand and walk up to 1 / 3 or more of the time.Must be able to sit up to 2 / 3 of the time.Must be able to use hand and / or fingers up to 2 / 3 or more of the time.Must be able to lift up to 10lbs up to 1 / 3 of the time.Must be able to hear and talk 2 / 3 or more of the time.Must have clear vision up to 20 inches minimally.Equipment Used :
Must be proficient in the use of the computer and various software packages.Must be able to use standard telephone.May have to use general office equipment including; fax machine, copier, calculator, typewriter, etc.Work Environment :
Must be able to work in an office setting with moderate noise levels.May be exposed to outdoor weather conditions 1 / 3 to 2 / 3 of the time.Must be able to travel locally and regionally.