CASE MANAGER

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE : 19 hours weekly

Hours / days to be determined

SUMMARY

Family Service League is seeking a part -time Case Manager for the Healthy Families Nassau program. The Case Manager will be responsible for engaging new referrals of prospective participants to determine eligibility for Healthy Families. The Case Manager will also conduct interviews and complete assessments with expectant parents or parents who have a child less than three months of age. The Case Manager will provide home visits to families located throughout Nassau County, but primarily in Hempstead, Uniondale, and Roosevelt. Travel is required.

RESPONSIBILITIES

• Conduct home visits to assess family needs and provide ongoing support to promote healthy family and parenting choices, child development, and positive parent-child relationships.
• Assist with outreach activities in the program's target communities.
• Conduct assessment in the participant's home through a one-to-one conversational weave process with all eligible families during the prenatal or postpartum period.
• Thoroughly document assessments and home visits in narrative form.
• Participate in weekly reflective supervision to discuss assessments and home visits, collaborate on service planning, and review documentation.
• Coordinate with other community services to support program participants and activities.
• Attend and participate in all scheduled Healthy Families conferences, outreach, seminars, in-service training, and parent events.
• Serve as an advocate for participants and potential participants as required by linking and / or referring families to appropriate community resources.
• Plan and provide short term direct assistance if required with the supervisor's approval.
• Maintain tracking forms, required statistical information, data forms, and other paperwork as required, in a detailed and timely manner.
• Maintain flexibility in scheduling (able to work limited nights and weekends).
• Participate in team activities and agency Continuous Quality Improvement activities.
• Establish trusting relationships with families and work effectively with mothers, fathers, and extended family.
• All other duties as assigned.

QUALIFICATIONS

High school diploma or equivalent required.

Experience in working with or providing services to children and families.

An ability to establish trusting relationships.

Acceptance of individual differences.

Experience and humility to work with culturally diverse families.

Knowledge of infant and child development.

Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.).

Excellent verbal and written communication skills required.

Proficient computer skills, including Microsoft office, required.

Valid and clean NYS Driver's License required.

Bilingual in Spanish or Haitian Creole preferred