Patient Access Scheduler

Job Description

Job Description

Patient Access Scheduler I

Wausau, WI ( Full on-site )

⏰ Monday–Friday, 8 : 00 AM – 4 : 30 PM

$18.70 / hour

We are seeking a Patient Access Scheduler I to join our team in Wausau, WI. In this role, you’ll be the first point of contact for patients—answering inbound calls, scheduling specialty or diagnostic appointments, and providing excellent service in a fast-paced contact center environment.

Growth Opportunity : Gain experience and move to Level 2 & 3, with increased compensation!

Key Responsibilities

• Answer 75–125 inbound calls daily to schedule or update appointments
• Place outbound calls for follow-ups, referrals, and reschedules
• Maintain a professional, friendly demeanor while assisting patients
• Collaborate with departments to ensure efficiency and patient satisfaction
• Maintain strict confidentiality and compliance with HIPAA

Qualifications