Retail Greeter Volunteer

Provide excellent service to our visitors and create a memorable experience. Honor, remember, and volunteer.

The National September 11 Memorial and Museum honors and remembers the nearly 3,000 people killed in the attacks of September 11, 2001 and February 26, 1993. Through their purchase of meaningful keepsakes at the Museum Store, visitors help preserve history and support the Memorial & Museum’s mission. Retail Greeter volunteers are an integral part of our team as we welcome millions of visitors each year from around the world.

DETAILS:

Retail volunteers assist staff in the Museum Store and at the Retail carts on the Memorial. As a Retail volunteer, you will greet visitors and provide helpful information about products. Responsibilities include:

• Provide excellent service to our visitors
• Inform visitors about products and store promotions
• Share stories behind products as they connect to themes in the Museum, such as recovery efforts and remembrance
• Assist with tagging, inventory, folding t-shirts and restocking items

With training, you can learn about retail operations at a non-profit organization. You will be able to teach visitors stories that they will share with family and friends.

TIME COMMITMENT:

We recommend Retail volunteers work a four-hour shift each week for at least six months. We ask that you maintain the same shift each week, when possible. The Museum Store is open Wednesdays through Monday.

HOW TO APPLY:

Join our exceptional team today. For more information and to apply, please visit www.911memorial.org/volunteer or contact us at volunteer@911memorial.org

We are also looking to increase our number of volunteers with military backgrounds! We encourage you to apply and mention if you are a veteran in your application.