Desktop Support Technician / Computer Operator-W2 Only

Role : Desktop Support Technician / Computer Operator

Location : Onsite, Columbia, SC

Contract to Hire Position

Interview Process : 2 rounds, the first interview will be remote - subsequent interviews will be in-person

This is an IT operations and customer support position. IT customer support functions include MS Windows, MS Office, local and network printing, audio / visual connectivity in conference rooms, and office network wired and wireless connectivity. IT operations support functions include information security audit research, third party vendor coordination, asset management / inventory, imaging computers, contributing to the team's process / procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial / banking work environment. Candidates should have a least one year of experience in an IT support role, preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.

Required Skills

Minimum of two years of experience with the following :

• IT End User Support
• Microsoft Windows 10, 11
• Microsoft Office Suite
• Printer Support
• Hardware / Laptop Support
• PC Imaging / Building

Preferred Skills :