Lead IT Specialist

Overview

PathAI is on a mission to improve patient outcomes with AI-powered pathology. We are transforming traditional pathology methods into powerful, new technologies. These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly. At PathAI, you'll work with a diverse and talented team of people who are dedicated to solving complex problems and making a huge impact.

Responsibilities

• Team Leadership :

Manage and mentor a team of help desk technicians.

Oversee the help desk operations, ensuring timely resolution of user inquiries and technical issues.

Maintain Google Workspace (formerly G Suite) for our organization.

Manage Okta SSO integration with Google Workspace.

Ensure compliance with security policies and best practices.

Work closely with vendors, including Google and Okta, to resolve technical issues and optimize services.

Qualifications

Minimum 5 years of experience in IT support, with at least 2 years in a leadership role.

We Want to Hear From You

At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for.

PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.

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