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Shift Manager

Shift Manager

Pollo CamperoOrlando, FL, US
30+ days ago
Job type
  • Full-time
Job description

Shift Manager

The Shift Manager plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience.

Responsibilities

  • Plan his / her shifts
  • Verifies compliance of procedures and protocols
  • Attends and resolves problems as they appear in the restaurant operation
  • Assist the General Manager
  • Coach and lead a team with no supervision
  • Involves himself in the operational and technical training of employees
  • Maintain a positive atmosphere of teamwork and full of energy
  • Verifies customer satisfaction / Handles customer complaints
  • Applies a continuous improvement mindset to processes and procedures
  • Open / close restaurant
  • Assist with inventory (logging)
  • Assist with staffing needs
  • Assist with controllables and labor
  • Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
  • Follows and abides by all safety rules, policies, and procedures

Qualifications

  • Must be 18 years of age or older
  • Must be fluent in English & Spanish
  • Preferred : 1+ year of experience in similar roles or with customer experience
  • Ability to lift and push 50 lbs.
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Preferred : Food Handlers Card / ServSafe Certification
  • Ability to work with computers
  • Must follow the company Personal Care and Hygiene policies
  • Must be able to produce authorized U.S. work documents

    • Pay Range

    Starting from USD $17.00 / Hr.

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