NOC Engineer

A company is looking for a NOC Engineer to join their remote team.

Key Responsibilities

Manage on-call scheduling and incident escalations using Opsgenie

Monitor systems with enterprise tools (Datadog, Site24x7) and escalate as needed

Follow runbooks to troubleshoot infrastructure, applications, and IT issues

Required Qualifications

Previous experience in a tier-1 support or similar technical role

Familiarity with monitoring and incident tools (Datadog, Site24x7, Opsgenie)

Basic knowledge of cloud services (AWS, Azure) and log tools (ELK)

Experience with ticketing systems (Jira, Zendesk)

Awareness of security platforms in monitoring mode (Lacework, Crowdstrike)