Associate Customer Success Manager (Performance Marketing Expert) - Brazil

Performance Marketing And Digital Advertisement Professional

We're looking for a Performance Marketing and Digital Advertisement professional who wants to move in their career and gain new experience while working with the biggest e-commerce clients of the region.

Where? Fully remote in Brazil.

When? As soon as you can start.

About The Role

• Our Customer Success Managers work as strategic partners to our clients, enterprise level e-commerce retailers, and help them to scale their digital promotions and commercial activities and thus make their businesses more profitable and sustainable.
• You will be responsible for the full customer cycle - from onboarding the client into our SaaS platform up to regular business reviews and renewals, being their partner through strategies and successes. By providing tailor-made analytical and business insights you will support your clients in elevating their ROAS, ROI and revenue.
• You will work with medium and large enterprise clients across Brazil.
• In this role, you can learn more about the e-commerce business and strategies behind the success of top brands, how to get data insights and translate them into action points, how to create the case studies and educate our clients to adopt new approaches or platform features to become even more successful.
• Last but not least you will learn more about cross-team collaboration within a unique culture of a company which creates the future in the e-commerce world.

About You

What It's Like To Work With The Customer Success Team

The CSM Brazil team has 3 CSMs who covers onboarding, auditing and supporting existing clients while the Sales team covers closing new deals. The team works together, inspires each other and always looks for ways to enjoy the time together. You will be working closely with experts like Shelly, Jason, Vitoria and the rest of our superstars across the team and the company.

Perks And Benefits

We Care About

Your Hiring Journey With Us :

Who We Are

Start-up originally from Brno, CZ, but now operating worldwide. Helping companies through our Product Performance Management platform with scaling their digital promotions and commercial activities. Being really good at that - influencing every 43rd online purchase worldwide, working with major retailers like Adidas, Boohoo, M&S, River Island, and Farfetch. Learn more in this video or here on our company page on Tribee.cz.

Official partner for the big players - Meta Business & Instagram and Google.

Proud employer of over 90 Hunters around 4 continents, 20 nationalities on board.