Chief Lending Officer

Chief Lending Officer

Bank of the Orient is an independent Asian Community Bank that has proudly served the financial needs of multiple Bay Area communities for over 54 years and the Sugar Land, Texas area. We are well known for our commitment to providing the highest level of personal service to our customers; we take a personal interest in our communities' unique banking needs, we are dedicated to providing integrity in banking and financial services, we provide high quality dependable service by being accessible and reliable. We are committed to excellence in everything we do.

We have an opening for a Chief Lending Officer. The position directs and manages the Bank’s lending product activities, including consumer and commercial loan production and overall loan relationships ensuring compliance with Bank lending policies. The officer is responsible for developing and sustaining a sales‑driven culture to ensure a competitive environment of relationship‑based sales and service excellence. Additionally, the officer manages the Bank’s lending officers, develops new and improves existing loan products, and service fee income sources, and participates in Bank senior management committees.

Essential Duties

Demonstrates quality customer service principles with internal and external customers consistently.

Serves as a member of the Bank's senior management team and Bank committees including Management Loan Committee.

Develops sales policies, programs, objectives, and goals to ensure bankwide strategies are executed in an effective manner maintaining the integrity and profitability of the Bank.

Responsible for establishing best practices as they relate to the sales process and sales culture within the entire Bank organization.

Directs, builds and leads a highly motivated, customer-focused relationship sales and service team responsible for results-oriented excellence and the achievement of aggressive business and consumer deposit and loan objectives in accordance with the Bank’s strategic vision.

Is accountable for creating and sustaining an environment of relationship sales and service excellence achieved by developing, executing and managing aggressive strategic sales and service initiatives, programs and local market activities.

Responsible for promoting the Bank’s brand within the market and communities served and for delivering and supporting the Bank’s core values.

Directs the Business Bankers and their activities with prospective customers in the professional and small business market by identifying the financial needs of those customers, and to fill those needs with the wide range of products and services including, but not limited to extensions of commercial and / or real estate credits, demands, savings or time deposit account products or other services offered.

Ensures that lending officers are familiar with regulatory environment and the specifics of applicable regulations and statutes.

Ensures that lending officers manage the necessary financial information by identifying the customer’s needs, analyzing the customer’s request and then reviewing to determine whether the request is an acceptable risk.

Actively participates in community and civic organizations, as appropriate, to positively reflect the Bank in the community.

Conducts performance evaluations; interviews; disciplines employees; schedules employees; makes recommendations for hiring, promotion, transfers and termination of staff members.

Requirements

Requires Bachelors degree in Business, Finance, Banking, or related field.

Advanced degree or certification in related discipline.

Minimum 10 years increasingly responsible experience in business development of commercial, real estate, and consumer lending.

Minimum 10 years in a management role with sales and marketing experience.

Must know and understand the regulatory environment and how the lending function fits in that environment. Comprehensive knowledge of lending principles, practices and services in domestic and international banking.

Excellent oral communication skills with the ability to develop excellent business development initiatives and build concrete customer relationships.

Ability to define problems, analyze data, and design and implement solutions to enhance the Bank’s sales culture.

Excellent written communication skills, and the ability to clearly and concisely express analytical conclusions and recommended actions with tact and diplomacy.

Ability to use knowledge, experience, discretion and independent judgment in solving problems and answering questions in a fast‑paced, changing environment.

Bilingual is a plus

Candidate will be subject to investigation through credit checks, reference checks, background checks and fingerprinting checks performed at the time permissible under relevant law.

Email resume to : Career@bankorient.com

Visit our website at : www.bankorient.com for additional information.

Bank of the Orient is proud to be an affirmative action, equal opportunity employer.

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