Implementation Project Manager

081290 InstED-Operations

Position Summary :

Our healthcare system is under tremendous pressure as we face legislative and budget changes, ever-rising costs, and a lack of capacity and access to quality care. These challenging circumstances have emphasized the need for innovative care delivery models that go beyond the traditional methods of caring for patients. We should no longer accept the fact that millions of people do not have access to proper care and visit Emergency Departments because they have no alternatives. The poor patient experience, the sub-optimal care, and the estimated $8.3B spent on unnecessary ED visits each year, make it extremely clear that something needs to be done.

instED was founded to help solve these very problems. We strive to eliminate unnecessary and avoidable visits to Emergency Departments and the inpatient hospital admissions that often follow, by offering quality urgent care services in the comfort of the patient’s home. Come join this early stage, innovative, growing company, and team, and help deliver healthcare of the 21st century!

The Customer Experience team is responsible for implementing instED’s growth opportunities, when closure / decision is expected, across different type of growth efforts including new prospect / payor launches, strategic partnerships and new market entries. The team, working under the leadership of the VP Customer Experience, and supporting all instED functional areas, is responsible for ensuring a sustainable integration of each growth opportunity into existing instED operations, from contracting to go-live..

Within this team, the Implementation Manager serves a critical role in driving the implementation of instED’s growth initiatives. Working directly with the VP, this role will work cross-functionally to drive growth projects across instED’s growth pillars : risk-bearing entities, strategic partners and contractors. Key to success in this position is the ability to work across the organization at all levels, as well as with stakeholders from outside the organization. The Implementation Manager must be a proactive problem solver, with a strong bias for action, able to drive progress across complex growth projects.

Role will start as a high-performing individual contributor, with expectation to develop into a people management role as the team grows.

Supervision Exercised :

• No, this position does not have direct reports.

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Desired Education (nice to have) :

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Compensation Range / Target : $99,600 - $149,400

Commonwealth Care Alliance takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

EEO is The Law

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled

Please note employment with CCA is contingent upon acceptable professional references, a background check (including Mass CORI, employment, education, criminal check, and driving record, (if applicable)), an OIG Report and verification of a valid MA / RN license (if applicable). Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.