Solution Delivery Lead

Solution Delivery Lead

Resource Innovations is seeking a Solution Delivery Lead to join our growing team in Chicago. We are seeking a highly skilled and motivated Solution Delivery Lead with a strong background in trade ally management to join our dynamic team. As a Solution Delivery Lead you will support the contractor network performing whole home electrification retrofits throughout northern Illinois.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities :

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal, and providing accurate forecasting both internally and to clients.
• Experience engaging directly with contractors to support program participation
• Technical experience with energy efficiency, energy efficiency audits or related technologies, particularly residential electrification technologies.
• Delivers successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and / or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates / stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and / or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other responsibilities as assigned.