Business Systems Analyst

Join United Way for Southeastern Michigan as a Full-Time Business Systems Analyst, where you'll play a crucial role in driving & implementing technology use across the not-for-profit sector. This is an exciting opportunity to work alongside internal & external partners in a mission-driven organization that values innovation, collaboration, and a people-first approach. With a competitive salary range of $85,000 to $90,000, you will be rewarded for your expertise and proven success in executing initiatives that achieve organizational objectives.

You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, Pet Health Insurance, DoorDash Dash Pass, Employee Assistance Programs, and 13 Paid Holidays- including 1 Floating Holiday. Embrace the chance to be part of a forward-thinking team committed to diversity, equity, and inclusion in making a difference in the community.

United Way for Southeastern Michigan : Our Mission

What is it like to work united? Here at United Way for Southeastern Michigan our employees combine their individual strengths to develop solutions to some of our region's toughest challenges alongside our donors, advocates, volunteers and partners. Join our team as we work collaboratively to impact the communities within southeastern Michigan! For more than 100 years, we've responded to the community's most pressing challenges around children and family, health and the community. Honored with a symbolic or actual "torch drive" each year, our annual campaign has brought thousands of companies and individuals together for a common cause : supporting our Southeastern Michigan communities.

Your day to day as a Business Systems ANALYST

The Business Systems Analyst (BSA) serves as the organization-wide process expert for UWSEM'S business systems and databases. The BSA will focus primarily on Community Information Exchange and Client Service business operational needs and may provide services to other business areas if needed. The BSA works with cross functional teams to gather and document business unit requirements; develops, documents and validates business processes; serves as liaison to facilitate vendor-customers relationships; works with vendors and IT technical analyst to develop solutions that adhere to customer processes / requirements; works with project teams to implement solutions; develops and implements project plans; and manages, tracks and documents project progress using best practices model for project management.

What will you bring?

Qualified candidates will currently live in the state of Michigan. To Excel as a Business Systems Analyst at United Way for Southeastern Michigan, candidates should possess a Bachelor's Degree in Computers, Business, Organizational Psychology, or another related field. That should be combined with 3-6 years of experience working with business systems, software training, or similar, preferably in the consulting or not-for-profit sector. They will work closely with the Senior Director of Information Services on business development initiatives that involve a keen level of project management expertise. Candidates will be expected to demonstrate well-developed technical acumen and a comprehensive understanding of implementation processes for diverse systems and technologies. Strong communication and interpersonal skills will also be very valuable, as this role involves engaging with a wide range of stakeholders and bridging the gap between IT and business functions.

Qualifying knowledge includes :

• Ability to set priorities, take initiative, manage multiple tasks and meet deadlines
• Collaborate with a diverse group of people while exhibiting cultural sensitivity
• Excellent project and time management skills
• Proficient at requirements elicitation
• Understanding of Instructional System Design and Software Development Life Cycle
• Ability to document process flows and develop documentation related to business processes
• Proficient at group facilitation, meeting documentation
• Demonstrated ability to analyze complex business processes and problems
• Understanding of basic database concepts, architecture, features and practices

Make your move

If you think this is the role for you, great! We look forward to reviewing your application and discussing your experiences when applicable.