Financial Counselor

Make a Difference by Supporting Healing Through Financial Guidance At Perimeter Healthcare, we believe that hope and healing extend beyond clinical care — they start with compassion in every interaction, including financial support.

We are seeking a Financial Counselor (Business Office Liaison) to assist patients and families in understanding their financial responsibilities and arranging payments for behavioral health services.

This position serves as a vital bridge between patients, the Business Office, and our clinical teams, helping ensure a positive and transparent experience for every individual in our care.

What You’ll Do Serve as the main point of contact for patients and families regarding billing, insurance, and payment arrangements.

Review and explain costs, coverage, and payment requirements in a clear, compassionate way.

Coordinate with the Business Office and Assessment & Referral teams to verify insurance and patient financial responsibility.

Identify and collect copays, deductibles, and coinsurance at admission or discharge.

Maintain accurate financial documentation and patient records in the HCS system.

Perform daily census reconciliation and ensure all charges are captured accurately.

Collaborate with the Central Business Office to resolve claim issues, denials, or missing information.

Support patients in completing promissory notes, refunds, and payment arrangements as needed.

What You Bring High school diploma or GED required (college coursework preferred) 3–5 years of experience in a hospital or behavioral health setting preferred Background in financial counseling, medical billing, or collections Excellent customer service, negotiation, and communication skills Strong attention to detail and ability to manage multiple priorities Proficiency in Microsoft Office and working knowledge of HIPAA, Medicare, and medical terminology A compassionate, professional approach when working with patients and families during sensitive situations Why Join Perimeter Healthcare Perimeter Healthcare operates behavioral health hospitals and treatment centers across the U.S., providing compassionate care that restores hope and changes lives.

We are committed to supporting both our patients and our team members through :

• ✅ A mission-driven culture centered on care, respect, and integrity ✅ Career growth opportunities within our nationwide network ✅ Collaborative, supportive work environment ✅ Training and professional development in healthcare financial services Schedule Full-time, onsite position Monday–Friday schedule; occasional flexibility as needed Powered by JazzHR