Specialized Business / Systems Analyst IV

We are seeking a highly experienced and innovative Specialized Business / Systems Analyst IV with deep expertise in end-to-end testing and prior experience working with Spectrum / Client's environments, specifically CSG / ICOMS billing systems.

This role is responsible for analyzing IT systems operations, serving as a liaison between business users and engineering teams, and driving efficiencies in testing and systems improvement processes.

A proactive, curious, and team-oriented mindset is key for success in this role.

Key Responsibilities

• Review, analyze, and evaluate information technology systems operations.
• Determine user needs and requirements and recommend improvements.
• Serve as the primary liaison between users and engineering / development teams.
• Identify, document, report, and track system issues.
• Translate business needs into formal technical requirements and documentation.
• Lead and perform end-to-end testing efforts across service delivery and construction processes.
• Bring innovative ideas to streamline testing and system analysis processes.
• Challenge traditional processes and advocate for improvements in collaboration with business and leadership teams.
• Quickly adapt to new systems and work effectively in a fast-paced environment.
• Foster a collaborative and energetic team culture.

Required Qualifications

Preferred Qualifications

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