Houseperson

Houseperson

Job Category : Housekeeping

Location : HIE - PITTSBURGH, Pittsburgh, PA 15212, USA

Job Details

Description

Essential Functions : Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Approach all encounters with guests and team members in a friendly, service-oriented manner.

Maintain regular attendance in compliance with Peachtree Hospitality Management standards, as required by scheduling.

Maintain high standards of appearance and grooming, which include wearing a correct name tag when working.

Always comply with Peachtree Hospitality Management standards and policies to encourage safe and efficient hotel operations.

Fulfill all guest requests or offer an option if request cannot be met.

Know and understand all services and amenities the hotel offers.

Report all maintenance problems or safety hazards by filling out a work order for engineering.

Must always practice proper safety rules to ensure the safety and security of all guests and team members.

Keep public seating area clean.

Have a working knowledge of the hotel's safety procedures and equipment as well as emergency plans.

Use chemicals and cleaning supplies according to directions.

Collect dirty laundry periodically throughout the day.

Stock Room Attendant carts to par.

Replenish stock in housekeeping closets.

Empty trash containers and cigarette urns daily.

Transport all removal of trash and dirty linens from attendant carts.

Sweep and vacuum floors, hallways and stairwells daily.

Spot clean walls, carpet, light fixtures, etc. as necessary.

Deliver special request items to guest rooms.

Perform heavy cleaning daily in high use areas.

Report any lost and found items to supervisor.

Maintaining storage rooms in a clean and orderly manner.

Perform other duties as requested by management.

Attend all training / meetings as required by management.

Competencies :

Must be able to convey information and ideas clearly, both oral and written.

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

Must have a high attention to detail.

Physical Demands :

Long hours sometimes required.

Medium work-exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to be on your feet throughout the entire shift.

Travel Required : 0%

Required Education and Experience :

High School Diploma or GED certificate is preferred, and / or equivalent work experience.

Hotel knowledge preferred.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.