Senior Loan Operations Specialist

Senior Loan Operations Specialist

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you!

Job Title : Senior Loan Operations Specialist

Summary

The Senior Loan Operations Specialist will work in a team focused on different aspects of the post-closing loan life cycle including funding, boarding, servicing, and payoff. Senior Loan Operations Specialists will receive more complex assignments, and work with third-parties, lending teams, and other operational departments to ensure excellent internal and external customer service.

Essential Duties and Responsibilities

Responsible for processing all monetary aspects of funding loans including initial and subsequent disbursements, other types of draws, and processing of transactions associated with purchased and sold participations; Reconciles general ledger and operational accounts; Review loan documentation for completeness and accuracy in order to book loans and credit cards to the core processing system and onboard the loan into other applications and internal tracking systems used by lending teams and other loan operation associates; Identify critical original documentation needed for preservation and loan maintenance and monitoring needed pursuant to loan documentation and other lending guidelines; Responsible for all aspects of servicing loans and credit cards including but not limited to customer service, loan and collateral maintenance (rate / payment changes, availability, calculation and billing of additional fees, insurance, taxes, trailing documents, etc.); Administer loan escrow accounts and payments, payoff requests, lien releases, credit bureau reporting and tasks associated with tax reporting; Review attorney-prepared loan documentation and perform checkbacks on attorney prepared loans; Provide training and support to other loan operations specialists; Identify and recommend process and procedural improvements; Performs other duties as assigned.

Qualifications

Effective verbal and written communication skills; Proven experience working in a fast paced, high volume, customer-centric environment; Effective time management and problem-solving skills with strong attention to detail and ability to demonstrate critical thinking; Proficient in the use of technology including loan origination and core banking systems; Detail oriented and well organized; Ability to work both independently as self-starter and in a collaborative team environment; Motivated and open to change.

Education and / or Experience

High School Diploma or equivalent required; Minimum of three (3) to five (5) years of banking or financial services industry experience required or Bachelor's or Associate's Degree with equivalent experience.

Computer and Software Skills

Proficient with using Microsoft Office products; Familiar with Google-based products (Gmail, Google Drive, etc.) preferred; Experience with Salesforce, nCino, or FIS Bankway is a plus.

Certificates, Licenses and Registrations

None.

Additional Information

Able to work a flexible work schedule including overtime as well as travel as needed.

Equal Opportunity Statement : Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com.