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Business Analyst (Hybrid) - Burlington, MA
Expected Pay Range : $75,000-$85,000 (Depending on Experience)
Why take a Business Analyst role with this company?
- Join a stable, mission-driven organization with a collaborative culture and long-tenured teams
- Play a key role in bridging business units and IT to drive meaningful process improvements
- Contribute to enterprise initiatives, including system upgrades and cross-functional transformation projects
What the Business Analyst will do…
Partner with departments to understand workflows, identify pain points, and document current-state processesElicit and define business requirements for system enhancements and operational improvementsCollaborate with IT to translate business needs into technical specificationsSupport project work related to policy and claims systems, compliance, and enterprise toolsFacilitate stakeholder meetings, conduct interviews, and support user acceptance testing (UAT)Contribute to change management and process documentation effortsWhat the company needs in a Business Analyst :
Technical & Functional Skills
Experience with business process mapping and requirements gatheringFamiliarity with Microsoft tools (SharePoint, Teams, Excel)Exposure to project management methodologies (Agile, Waterfall) - PMP a plusInsurance, financial services, or healthcare experience preferredSoft Skills
Strong communication and stakeholder engagement abilitiesOrganizational skills and comfort working independentlyAbility to navigate complex environments and long-standing processesProactive mindset with a focus on identifying and solving operational challenges