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Vice President, Client Management

Vice President, Client Management

InformaNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Vice President, Client Management

Curinos empowers financial institutions to make better, faster and more profitable decisions through industry-leading proprietary data, technologies and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to market decisions in an increasingly competitive market.

Curinos operates under a hybrid modality. This individual may work from the New York, Boston, or Chicago offices.

Job Description

The Vice President, Client Management is responsible for driving growth, retention, and satisfaction across a complex portfolio of high-value client relationships, primarily Mid-Tier Banking Institutions. This role serves as a strategic partner to executive stakeholdersaligning their business objectives with Curinos' data, technology, and advisory solutions.

This is a top-down, consultative role operating in a subscription data environment where success depends on executive engagement, strategic delivery, and value-based selling. Responsibilities include :

  • Owns the client relationship lifecycle, with accountability for portfolio performance, client satisfaction, and strategic growth
  • Builds and maintains executive-level relationships (CFO, CEO, Treasurer, Head of Retail, Digital, or Client Experience)
  • Develops and executes strategic account plans aligned to annual sales targets in partnership with Sales Specialists and business leads
  • Drives contract strategy, renewals, upsells, and commercial negotiations to maximize value
  • Understands client challenges and goals; aligns Curinos solutions to deliver measurable impact
  • Maintains deep understanding of Curinos' product suite, industry trends, and performance metrics to support strategic conversations
  • Champions CRM usage to support pipeline visibility, forecasting, and scalable account management
  • Monitors client satisfaction, resolves issues, and escalates risks when needed with professionalism and urgency
  • Expands client relationships across the enterprise to uncover new opportunities and deepen influence
  • Supports strategic project execution and brings forward insights that inform client strategy
  • Contributes to internal process improvement, team collaboration, and cultural excellence
  • Maintains clean pipeline hygiene and leverages data to inform strategy and account decisions

Qualifications

  • Bachelor's Degree preferred
  • 5+ years in financial services or consulting, with success managing complex relationships with Mid-Tier and mid-market financial institutions
  • Demonstrated ability to lead client engagements and deliver consultative, data-driven solutions
  • Proven sales and renewal performance with experience achieving $4M+ in new annual revenue
  • Strong executive presence and communication skills, with confidence in C-level settings
  • Experience negotiating complex contracts and navigating multi-stakeholder environments
  • Strategic planning and cross-functional collaboration skills required
  • Strong business acumen with working knowledge of financial trends and competitive dynamics
  • Proficient in Microsoft Office, Teams, and Salesforce
  • Ability to travel up to 50%
  • A compensation package for this role will include a competitive Base Salary of $140,000 - $150,000 annually paired with a lucrative commission structure targeted at 100% of base with uncapped potential upside for high revenue drivers designed to reward exceptional performance. The expected Total Compensation is $300,000 plus, dependent on individual experience and performance in this role. At Curinos, we're committed to recognizing your efforts and dedication, offering a pathway for you to reach your goals while contributing to our team's shared success. If this range is not in line with your expectations but you feel your background is a match, please apply and we can discuss further in a quick introductory call!

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